Executive Operations Partner

EASYWEBRECRUITMENT.COM; Birmingham; Hybrid; GBP 41,000; Full time

Job summary

An established NGO based in Birmingham is looking for an Executive Operations Partner to support the Managing Director. The role includes administrative and operational coordination, ensuring the Academy runs efficiently. The ideal candidate will hold a degree-level qualification, have strong communication and analytical skills, and possess proven experience managing executive-level responsibilities. A hybrid work model is offered, and the organization values commitment to its mission in humanitarian development.

Qualifications

• Proven experience supporting senior executives or directors.
• Experience coordinating operational processes, reporting, or strategic projects.
• Ability to guide staff development toward achieving key performance indicators.

Responsibilities

• Provide high-level executive, operational, and administrative support to the Managing Director.
• Enable the Academy to deliver its strategic objectives effectively.
• Support the implementation of key projects and business processes.

Skills

Executive office support

Operational process coordination

Budget monitoring

Analytical skills

Strong communication skills

Project management

Digital literacy in Microsoft 365

Education

Degree-level education or equivalent

Tools

Microsoft 365 (Word, Excel, PowerPoint, Teams)

Job description

Executive Operations Partner

Salary: £40,844 per annum
Location: Birmingham
Contract Type: Permanent
Hours: Full Time

Our client was established in 2013 as an award‑winning Strategic Business Unit, aims to enhance knowledge and skills in the humanitarian sector through capacity building, applied research, and leadership development. Originating from a global NGO serving humanity for over 40 years, they initially supported the IR Family but now strive to develop the wider NGO sector. They envision themselves as a hub for humanitarian and development studies, training future leaders, undertaking applied research, and advocating for effective aid and development from an Islamic perspective.

They are actively recruiting for the position of Executive Operations Partner to be based from its office in Birmingham, UK. The organisation currently operates to a hybrid working model.

Purpose of the role

• The Executive Operations Partner provides high‑level executive, operational, and administrative support to the Managing Director (MD) and ensures the smooth and efficient running of their Academy.
• This role combines administrative responsibilities with operational coordination, process management, and service oversight to enable the Academy to deliver its strategic objectives effectively.
• Working closely with the MD and wider leadership team, the post holder acts as a trusted partner anticipating needs, managing priorities, coordinating information flow, and supporting the implementation of key projects and business processes.

Candidate requirements

• Degree‑level education or equivalent professional qualification
• Any professional or other qualification relevant to executive office support, business administration, or NGO management
• Training in executive assistance, office administration, or project management advantageous
• Proven experience supporting senior executives or directors
• Experience coordinating operational processes, reporting, or strategic projects
• Demonstrated ability to manage competing priorities and deliver to deadlines
• Experience liaising across departments and engaging diverse stakeholders
• Experience in budget monitoring and administrative financial tasks
• Strong resource, budgetary, and financial management skills
• Experience influencing and implementing strategies aligned to organisational objectives
• Ability to guide staff development toward achieving key performance indicators
• Consultative approach to decision‑making and team motivation
• Strong oral, visual, and written communication skills
• Analytical skills to interpret data and provide recommendations
• High digital literacy: Microsoft 365 (Word, Excel, PowerPoint, Teams), collaboration platforms
• Awareness of the external environments within the humanitarian sector to support the impact of the work and the changing needs of HAD
• Project management and financial budget management experience to allow the Division to deliver on its strategic objectives
• Additional languages (Arabic, French, or others) beneficial
• NGO, education, or professional services sector experience desirable

For more information, please click on the Documents tab above to view the full Job Description.

They promote equality and meritocracy, and seek individuals who are sympathetic to their values of Sincerity, Excellence, Compassion, Social Justice, and Custodianship together with their policy standards on Anti‑Bribery, Child Protection, and Code of Conduct. If you would like to be a part of an organisation striving to make a difference in the world and are looking for a meaningful career, they will be glad to hear from you.

Please Note

Interviews are expected to take place in January 2026.

Employment checks

• Screening clearance
• Proof of eligibility to live and work within the UK
• Receipt of satisfactory references

For UK based roles, they are only able to accept applications from candidates who have the right to work in the UK. They are unable to progress applications which would require sponsorship.

They are an equal opportunities employer.

Other titles you may have experience in

• Executive Assistant
• Senior Executive Assistant
• Executive Operations Manager
• Operations Coordinator
• Operations Manager
• Programme
• Operations Officer
• Business Operations Partner
• Chief of Staff (Junior / Associate level)
• Executive Office Manager
• Project Coordinator
• Project Manager (NGO / Charity Sector)
• Strategic Operations Officer
• Administrative Manager
• Office Manager (Senior‑Level)
• Executive Support Officer (NGO)

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