Executive Director of Client Services & Growth

The Trade Desk; Greater London; On-site; GBP 130,000 - 185,000; Full time

Job summary

The Trade Desk is seeking a senior client services leader to own strategic oversight of a complex portfolio and manage key relationships with agencies and brands at the executive level.

You will set portfolio strategy, drive YoY revenue growth, and build a high-performing team capable of scaling client support globally. This role emphasizes cross-functional leadership and strategic influence at the highest levels.

Qualifications

• 10+ years of professional experience in enterprise/b2B settings.
• Proven track record building and scaling senior client relationships, including at the executive level.
• Experience driving revenue growth across large, complex enterprise accounts.

Responsibilities

• Own strategic oversight of a high complex portfolio, serving as the senior client-facing executive in key relationships with agencies and brands.
• Set portfolio strategy and goals aligned to company objectives, and report progress against revenue targets to senior leadership.
• Build and scale a high-performing team to drive YoY growth.
• Oversee team capacity planning and ensure high-quality account support at scale.
• Develop leadership pipelines and succession plans for the team.
• Act as subject-matter authority on company capabilities and differentiators.
• Advocate for clients’ product needs and influence roadmap prioritization.
• Cultivate senior, trust-based relationships with internal and external stakeholders.
• Partner with Sales and Trading leaders to align strategy and drive performance.
• Lead cross-functional problem-solving to identify opportunities for growth and efficiency.

Skills

Executive relationship management

Revenue growth leadership

People leadership

Strategic planning

Cross-functional collaboration

Job description

The Trade Desk is seeking a senior client services leader to own strategic oversight of a complex portfolio and manage key relationships with agencies and brands at the executive level.

You will set portfolio strategy, drive YoY revenue growth, and build a high-performing team capable of scaling client support globally. This role emphasizes cross-functional leadership and strategic influence at the highest levels.