Executive Assistant & Office Manager

NHS Jobs; Greater London; On-site; GBP 33,000 - 36,000; Full time

Job summary

NHS Jobs is seeking an experienced administrative professional to develop strong working relationships with senior managers, clinicians, and external stakeholders within the NHS. You will draft and edit correspondence and briefing documents, and help plan and coordinate diaries, meetings and governance activities.

The role emphasizes patient-centred service delivery, information governance compliance, training coordination, and support for recruitment and appraisal processes.

Responsibilities

• Develop and maintain effective working relationships with senior managers, clinicians, General Practice member practices, Primary Care Networks and external stakeholders.
• Draft and edit correspondence and briefing documents.
• Plan and organise, manage multiple complex diaries and coordinate schedules and governance meetings.
• Support governance, information governance, and records management requirements.
• Provide administrative support for recruitment, induction and mandatory training where required.

Job description

Develop and maintain effective working relationships with senior managers, clinicians, General Practice member practices, Primary Care Networks s and external stakeholders. Communicate professionally with NHS organisations, local authorities and partner agencies. Draft and edit correspondence and briefing documents.Planning and Organisational Skills Manage multiple complex diaries, ensuring effective prioritisation of competing business demands and organisational priorities. Anticipate future requirements and proactively coordinate schedules, meetings and corporate activities. Monitor key deadlines, actions and organisational commitments, ensuring timely completion and follow-up. Coordinate executive and governance meetings, including logistical planning and document managementResponsibility for Patient / Client Care Although the role does not involve direct clinical care, the post holder must maintain a patient-centred approach and support the organisation in delivering high-quality primary care services.Responsibility for Policy and Service Development Contribute to the development and implementation of administrative systems, governance processes and executive office procedures. Support organisational transformation and service improvement projects.Responsibility for Financial and Physical Resources Support procurement of office resources in accordance with organisational policies.Responsibility for Human Resources Provide administrative support for recruitment, induction and appraisal processes where required. Support the coordination of mandatory training records and workforce information.Responsibility for Information Resources Maintain accurate, secure and auditable electronic and paper records in line with organisational policies. Ensure full compliance with Data Protection legislation, UK General Data Protection Regulations, Information Governance standards and Records Management requirements. Produce, analyse and collate information to support organisational reporting, performance monitoring and decision-making. Support the management of governance documentation and corporate recordsPhysical, Mental and Emotional Effort The role requires sustained concentration when managing multiple priorities, preparing administrative documentation and supporting internal and external meetings. The post holder will be required to meet competing and conflicting duties, to meet challenging deadlinesGeneral Responsibilities (Standard for all employees) Confidentiality Maintain strict confidentiality regarding all organisational, patient and staff information and comply with General Data Protection Regulations and Information Governance requirements.Equality, Diversity and Inclusion Promote equality of opportunity and treat all colleagues, patients and stakeholders with dignity and respect.Health and Safety Comply with all Health and Safety legislation and organisational policies.Safeguarding Adhere to safeguarding policies for children, young people and vulnerable adults.Professional Development Participate in appraisal, mandatory training and continuing professional development.NHS Values and Behaviours Demonstrates compassion and respect in all interactions. Acts with integrity and maintains confidentiality at all times. Works collaboratively across organisational boundaries. Is committed to quality, continuous improvement and patient-centred care. Promotes equality, diversity and inclusion.

£33,262 - £36,027 Inclusive of Outer HCAS per annum