Executive Assistant & Office Experience Coordinator

NRL; Greater London; Hybrid; GBP 34,000 - 55,000; Full time

Benefits offered by this job

Onsite onboarding period

Hybrid work model

Job summary

NRL is seeking an Executive Assistant & Office Operations Coordinator in London (W2) for a 12-month contract, with potential extension. The role is full-time onsite initially, with hybrid working available after onboarding, supporting VP-level leadership in creating a structured, efficient office environment.

You will manage calendars, coordinate travel, support health & safety initiatives, and drive cross-functional collaboration across HR, Finance, and Operations.

Qualifications

• 3–6 years in executive support, office management, or operations coordination.
• Experience supporting senior leaders in fast-paced environments.
• Exposure to HR, Finance, and Operations cross-functional teams.

Responsibilities

• Manage VP-level calendars and scheduling.
• Coordinate senior leadership meetings, workshops, and events.
• Oversee day-to-day office operations and vendor management.
• Coordinate travel, accommodation, and logistics.
• Support internal communications and town halls.
• Assist with health and safety compliance and training documentation.

Skills

Calendar management

Time management

Communication

Discretion

Stakeholder management

Job description

**Executive Assistant & Office Operations Coordinator** **Location:** London, W2 **Contract:** 12 Months (with potential extension) **Working Pattern:** Full-time onsite initially, with hybrid working available once established in the role **Interview Process:** Face-to-face panel interview **About the Role** We are seeking a highly capable, proactive, and detail-oriented Executive Assistant & Office Operations Coordinator to support our VP-level leadership team and help create a structured, efficient, and high-performing office environment. This is far more than a traditional Executive Assistant position. You'll play a key role in elevating executive operations, driving workplace efficiency, strengthening cross-functional collaboration, and enhancing the overall office experience. The successful candidate will bring exceptional organisation skills, anticipate needs before they arise, and champion continuous improvement across the business. **Key Responsibilities** **Executive Operations & Leadership Support** * Manage complex VP-level calendars, ensuring effective prioritisation and seamless scheduling* Proactively identify and resolve diary conflicts* Coordinate senior leadership meetings, reviews, workshops, and key business events* Ensure leaders are fully prepared and supported to operate effectively**Office Management & Administration** * Act as the central point of contact for day-to-day office operations* Create and maintain an organised, responsive, and professional workplace environment* Drive improvements to office processes, vendor management, and workplace experience* Support procurement, invoicing, reporting, and document management activities* Coordinate cross-functional actions and ensure follow-up and accountability**Travel & Mobility Coordination** * Arrange domestic and international travel, accommodation, and logistics* Ensure travel plans are efficient, compliant, and well-organised* Anticipate issues and manage changes proactively to minimise disruption**Internal Communications** * Coordinate and maintain high-quality internal communications* Support town halls, leadership updates, and wider business communications* Ensure messaging is clear, consistent, and professionally presented**Health & Safety Support** * Coordinate Health & Safety activities, audits, and compliance requirements* Maintain training records and safety documentation* Support mandatory training programmes and ongoing safety initiatives**Experience Required** * 3-6 years' experience in Executive Support, Office Management, Operations Coordination, or a similar role* Experience supporting senior leaders within a fast-paced business environment* Previous exposure to cross-functional teams including HR, Finance, and Operations* Proven ability to manage competing priorities and drive process improvements* Experience with travel coordination, event planning, or operational support would be advantageous**Skills & Competencies** **Core Skills** * Excellent organisational and time-management abilities* Strong written and verbal communication skills* Exceptional attention to detail* Advanced calendar management and scheduling expertise* High level of discretion and ability to handle confidential information**Interpersonal Skills** * Strong stakeholder management and relationship-building skills* Customer-service mindset with a collaborative approach* Confidence working with senior leaders and multiple departments* Ability to influence and coordinate effectively across teams**Personal Attributes** * Proactive, forward-thinking, and solutions-focused* Strong ownership and accountability for outcomes* Calm and effective under pressure* Professional, trustworthy, and highly organised* Passionate about delivering a first-class support experience* Confident challenging inefficiencies and implementing better ways of working**What's on Offer?** * Opportunity to work closely with VP-level leadership* Highly visible role with real influence across the business* Collaborative and professional working environment* Long-term contract with potential extension* Competitive hourly rate* Hybrid working available following an initial onsite onboarding period