Executive Assistant

Lockton Companies; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

Lockton LLP in the United Kingdom seeks an organised administrator to oversee meetings, travel, and diary management, ensuring smooth operation and timely solutions for the team.

You will arrange domestic and international travel, coordinate client events, manage office services, and act as the first point of contact for the team, while upholding Lockton LLP standards and confidentiality.

Qualifications

• Excellent communication, written and verbal.
• Strong time management with ability to meet deadlines.
• Excellent organizational and project management skills.
• Proficient with Word, Excel, Outlook and PowerPoint.
• Analytical and problem‑solving skills.
• Support for team colleagues.
• Willingness to continually develop knowledge.
• High level of confidentiality.
• Understanding of Lockton LLP standards and guidelines.
• Knowledge of Lockton LLP resources.
• Ability to use Lockton LLP systems competently.
• Attention to detail, self-motivated and proactive.

Responsibilities

• Arrange domestic and overseas travel (visas, flights, accommodation).
• Coordinate off-site team meetings (venue, transport, IT, meals).
• Support the coordination and management of client events.
• Liaise with brokers, clients, underwriters and assistants for visits, conferences, meetings, meals.
• Coordinate Executive Meeting rooms, follow up actions and minutes.
• Understand and support operational systems and office services.
• Coordinate onboarding for new starters with managers.
• Maintain executives' calendars/diaries and ensure accessibility.
• Assist team with complex administrative tasks.
• Be first point of contact for problem solving.
• Adhere to Lockton LLP procedures and guidelines.
• Ad-hoc personal administration duties.
• Support the coordination of BU charity initiatives.
• Office management including document management (SharePoint), stationery, moves.

Skills

Communication

Time management

Organizational skills

Microsoft Office

Analytical skills

Confidentiality

Team support

Proactive

Client liaison

Problem solving

Attention to detail

Tools

SharePoint

Microsoft Office 365

Job description

You will have accountability for the smooth running and organization of meetings, travel, entertainment, expenses, and diaries. Wherever able, provide support and solutions to ensure efficient and effective outcomes.

Responsibilities

• Arrange both domestic and overseas travel (inc. visas, flights, car transfers, accommodation)
• Arrange off-site team meetings (inc. venue, accommodation, transport, IT equipment, lunches/dinners)
• Support the coordination and management of client events
• Liaise with brokers, clients, underwriters and their assistants in the arrangement of client visits, conferences, meetings, lunches and dinners
• Co-ordinate attendance and meeting rooms for Executive Meeting including follow up actions and minutes.
• Integrate and understand operational and office services and have a general understanding of all operational systems and platforms
• Co-ordinate with individual managers for new starter on-boarding
• Awareness and accessibility of Executive members calendars/diaries.
• Assist team with complex administrative functions.
• First point of contact for all the team for problem solving
• Adherence to the Lockton LLP procedures and best practices.
• Ad-hoc personal administration duties
• Support the coordination and management of BU charity initiatives
• Office management - maintenance of office area, document management (SharePoint ), stationary orders and ad hoc moves

Skills and Knowledge

• Ability to communicate effectively and professionally both verbally and in writing with clients, insurers and other associates.
• Ability to manage time, prioritise and ensure that deadlines are met without compromising quality.
• Excellent organisational and project management skills
• Deep knowledge of Microsoft products (Word, Excel, Outlook, Power Point) or similar software applications.
• Analytical and problem-solving skills, including research and investigation.
• Work in support of other team colleagues.
• Willingness and ability to continue to develop knowledge on a continual basis
• High level of confidentiality
• A thorough understanding of and adherence to Lockton LLP standards, procedures and guidelines in conjunction with our regulated environment
• Knowledge of the available resource skills in Lockton LLP
• Ability to use appropriate Lockton LLP systems competently
• Excellent attention to detail, self-motivated & pro-active