Executive Assistant

HSBC Holdings plc; Birmingham; On-site; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Private healthcare

Enhanced maternity & adoption pay

Contributory pension scheme

Job summary

HSBC Holdings plc is seeking an experienced Executive Assistant to support three senior leaders within HSBC UK Risk & Compliance. The role involves managing complex diaries, organising meetings and events, coordinating domestic and international travel, and handling confidential information with discretion.

You will gain exposure to senior stakeholders and may lead small projects in a fast-paced environment.

Qualifications

• Previous experience as an EA at a senior or executive level.
• Excellent interpersonal, written and verbal communication skills, with the ability to build strong relationships with internal and external stakeholders.
• Strong organisational skills, including proactive diary management, prioritising multiple requests and effectively managing competing priorities.
• Ability to work accurately and efficiently under pressure and tight deadlines, demonstrating sound judgement and independence in problem‑solving.
• Proficiency in MS Office (Word, Excel, PowerPoint) and relevant bank systems (such as Fusion and Travel).

Responsibilities

• Act as a key point of contact between executives and internal/external stakeholders, fostering positive relationships and ensuring effective communication.
• Organise and coordinate internal and external meetings, offsites, leadership townhalls and other events, including all logistics and remote management.
• Manage complex diaries, mailboxes and email distribution lists, responding and actioning where appropriate.
• Coordinate domestic and international travel arrangements, prepare travel itineraries and process related expenses.
• Register gifts and entertainment, raise purchase orders, liaise with Procurement, and maintain confidential files, records and documents in line with company policies.

Skills

Executive support

Stakeholder management

Diary management

Meeting coordination

Travel coordination

MS Office

Tools

Fusion system

Travel systems

Job description

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We are currently seeking an experienced individual to join HSBC UK Risk and Compliance in the role of Executive Assistant.

You will be supporting Three Senior Leaders within HSBC UK Risk & Compliance (up to Managing Director Level), as a trusted Executive Assistant. You’ll manage complex schedules, global meetings and travel, and handle sensitive information with discretion. Gain senior stakeholder exposure, lead small projects, and a play a key role in a fast-paced environment.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

• Act as a key point of contact between executives and internal/external stakeholders, fostering positive relationships and ensuring effective communication.
• Organise and coordinate internal and external meetings, offsites, leadership townhalls and other events, including all logistics and remote management.
• Manage complex diaries, mailboxes and email distribution lists, responding and actioning where appropriate.
• Coordinate domestic and international travel arrangements, prepare travel itineraries and process related expenses.
• Register gifts and entertainment, raise purchase orders, liaise with Procurement, and maintain confidential files, records and documents in line with company policies.

To be successful in this role you should meet the following requirements:

• Previous experience as an EA at a senior or executive level.
• Excellent interpersonal, written and verbal communication skills, with the ability to build strong relationships with internal and external stakeholders.
• Strong organisational skills, including proactive diary management, prioritising multiple requests and effectively managing competing priorities.
• Ability to work accurately and efficiently under pressure and tight deadlines, demonstrating sound judgement and independence in problem‑solving.
• Proficiency in MS Office (Word, Excel, PowerPoint) and relevant bank systems (such as Fusion and Travel).

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.