Examinations Manager (Maternity Cover) (Redeployee Applicants Only)

City St George's, University of London; Greater London; On-site; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Staff training and development

Pension scheme

Career progression

Job summary

City St George’s, University of London is seeking an Exams Manager to lead central examination operations across multiple campuses, ensuring secure and fair assessment processes, and this role is open only to redeployees.

Working closely with academic and professional services colleagues, you will drive service excellence, compliance with regulations, and continuous improvement while delivering an outstanding student experience.

Qualifications

• Extensive knowledge of examination processes and governance frameworks.
• Proven experience managing complex operational services and deadlines.
• Strong communication and stakeholder management skills.
• Experience implementing inclusive assessment arrangements and delivering customer-focused services.

Responsibilities

• Lead the planning and delivery of central examination operations across the University, ensuring compliance with academic regulations.
• Manage examination cycles including scheduling, venue allocation, on-day management and invigilation arrangements.
• Provide leadership to the Exams team, oversee risk management and incident resolution, and collaborate with stakeholders to deliver an excellent student experience.
• Contribute to service enhancement, reporting and operational performance monitoring.

Job description

Please note: This role is only open to redeployees at City St George's. Applications from individuals who are not redeployees will not be considered at this time.

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

Background

Academic Services plays a key role in supporting the educational mission of City St George's, delivering professional, responsive and effective academic administration across the University. As Exams Manager, you will provide operational leadership for the delivery of centrally administered examinations, ensuring secure, fair and efficient assessment processes. Working closely with academic and professional services colleagues, you will lead a team responsible for examination delivery across multiple campuses while driving service excellence and continuous improvement.

Responsibilities

Lead the planning and delivery of central examination operations across the University, ensuring compliance with academic regulations and governance requirements. Manage examination cycles, including scheduling, venue allocation, on-the-day management and invigilation arrangements. Provide leadership to the Exams team, oversee risk management and incident resolution, and work collaboratively with stakeholders to deliver an excellent student experience. Contribute to service enhancement, reporting and operational performance monitoring.

Person Specification

We are seeking an experienced higher education professional with substantial knowledge of examination processes, academic regulations and governance frameworks. You will have proven experience managing complex operational services and deadlines, leading and developing staff, and driving process improvements. Strong communication, stakeholder management and problem-solving skills are essential, together with experience managing risk, implementing inclusive assessment arrangements and delivering customer-focused services.

Additional Information

Closing date for applications:27 September 2026 at 11:59pm

The selection process will involve an interview and a presentationFurther details will be confirmed at the interview stage.

City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.

City St George’s operates a guaranteed interview scheme for disabled applicants.

The University of business, practice and the professions