Exams Officer

Centre for International Development and Training (CIDT); Wolverhampton; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salaries

Generous annual leave

Flexible & hybrid working

Free on-site parking

Employee discounts

Wellbeing support

Job summary

University of Wolverhampton is seeking an organised and motivated individual to join the Exams and Graduate Services team. You will focus on examination scheduling, assessment data, and delivery of centrally organised examinations across campuses.

You will prepare timetables, check registration data, coordinate rooms and invigilation, and ensure compliance with University regulations. The role requires travel between campuses and occasional out-of-hours work during peak periods.

Qualifications

• Experience with student records systems (SITS/e or similar).
• Good understanding of module/assessment data and examination regulations.

Responsibilities

• Prepare and maintain examination timetables and assess data.
• Coordinate examination requirements, rooms, invigilation and adjustments.
• Run allocated examination centres independently and support invigilators.
• Coordinate preparation and secure handling of examination papers and materials.
• Assist with graduation ceremony delivery and provide cover across the service.
• Travel between campuses and be flexible during key examination and graduation periods.

Skills

Excel proficiency

Data handling

Knowledge of exam regulations

Tools

SITS/e or other student records system

Job description

We are seeking an organised and motivated individual to join our Exams and Graduate Services team, with a focus on examination scheduling, assessment data and the delivery of centrally organised examinations.

Working with colleagues across the University, you will prepare and maintain examination timetables, check assessment and student registration data, and investigate discrepancies. You will coordinate examination requirements, rooms, invigilation and approved reasonable adjustments to produce accurate and workable schedules.

You will take responsibility for running allocated examination centres independently, briefing and supporting invigilators and ensuring examinations are conducted securely and in accordance with University regulations and procedures. Using your initiative and judgement, you will make operational decisions, resolve problems and respond to incidents, escalating matters requiring further authority or specialist support.

Your work will also include coordinating the preparation and secure handling of examination papers and materials, supporting invigilator recruitment and training, and arranging examinations for students with reasonable adjustments.

You will need experience of SITS/e or another student records system, an understanding of module and assessment data, and knowledge of examination regulations, reasonable adjustments and online examination arrangements. Strong Excel and data-handling skills, excellent attention to detail and the ability to manage competing deadlines are essential. Direct experience of scheduling and delivering examinations would be an advantage.

You will be confident working independently and collaboratively, taking responsibility for your work and keeping colleagues informed. Clear communication and a calm, sensitive approach are essential, including when supporting students experiencing distress.

You will also contribute to graduation ceremony delivery and provide cover across the wider service. The role requires travel between campuses and flexibility during key examination and graduation periods, including occasional work outside normal office hours in accordance with University arrangements.

University of Wolverhampton Recruitment Statement

Freedom of Speech and Academic Freedom

The University of Wolverhampton recognises and protects the rights to freedom of speech and academic freedom, within the law.

We are committed to ensuring that lawful expression of ideas, beliefs and opinions — including those that may be controversial or unpopular — does not result in disadvantage in recruitment, employment or progression.

An offer of employment at the University of Wolverhampton will never be denied based on an individual’s lawful expression of their beliefs, ideas or opinions.

Equality, Diversity and Inclusion

The University of Wolverhampton is an equal opportunities employer and welcomes applications from all sections of the community.

We Are Committed To

• preventing unlawful discrimination and harassment.
• promoting equality of opportunity.
• fostering an inclusive environment where colleagues are treated with dignity and respect.

We strive to create a workplace in which colleagues have the confidence and freedom to be themselves, while working professionally and in accordance with equality legislation and University policies.

Guidance on AI-Assisted Applications

We recognise that applicants may use AI tools to support the preparation of their applications. However, submissions must reflect your own experience, achievements and motivations.

We want to understand what you personally bring to the role. Please ensure your application accurately represents your own voice and capabilities.

Flexible Working

We recognise the value of flexible working arrangements and are open to discussion wherever possible.

Your Benefits

• Competitive salaries
• Standard Life Pension scheme – with employer contribution of up to 12% to the University’s defined contribution scheme.
• Long Service Recognition – £200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 & 40 years of service.
• Free Will Writing Service – Complimentary will drafting for employees and their partners.
• IT & Mobile Discounts – EE Perk (20% off for family & friends) & software discounts.
• Supporting Your Health & Wellbeing
• Wellbeing and Mental Health Support – 24/7 access to EAP service, free counselling sessions, wellbeing support resources and Occupational Health Service.
• Gym memberships discounts – at our Walsall Campus and discounts at WV Active sites in Wolverhampton.
• Eyecare Support – Free eVoucher for eye tests and glasses contribution.
• Flu Vouchers – Free flu vaccinations for staff.
• Paycare Health Benefit Plan – Covers optical, dental, physiotherapy, and personal accident insurance.
• Chaplaincy & Prayer Rooms – Access to multi-faith chaplaincy services.
• Valuing You
• Generous Annual Leave (see table below)
• Flexible & Agile Working – Flexible and Hybrid working arrangements.
• Free On-site Parking – available across campuses.
• Cycle Benefits Scheme – Save up to 42% on a bike & accessories via salary sacrifice.
• Tusker Electric Vehicle Scheme – Electric cars via salary sacrifice.
• Employee Discounts – Savings on groceries, fashion, and entertainment.
• Travel Discounts – Up to 10% off holidays through Sodexo Circles.
• Training and Development
• Staff Network and Inclusion – Access to support networks and events with our LGBTQ+, Global Majority, Disability, and Women's networks.
• Library Access – Staff have access to books and resources at our onsite libraries.
• Staff Scholarship Scheme – Funding for part-time higher education, up to PhD level.
• Leadership and Management Development – Access to training opportunities to support you with advancing in your career.