Exams Officer

eTeach UK Limited; Stamford; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

43 days annual leave (pro-rata forpart

Job summary

Stamford College is seeking an Exams Administrator to support the Group Exams Manager and Team Leader in managing examination administration across campus. You will guide students from registration through to certification, ensuring high standards of service and strict regulatory compliance.

Responsibilities include liaising with faculty leaders, processing registrations, maintaining ProSolution records, preparing materials, invigilating, and handling post-results services and certificates.

Qualifications

• Educated to Level 3 or above with Level 2 English and Maths.
• Proficiency in MS Office and Google Docs with strong written/oral communication.
• Experience in busy office administration and handling student records is preferred.

Responsibilities

• Support Exams Leadership to ensure smooth operations across Stamford College.
• Liaise with Heads of Faculty, Curriculum Leaders and lecturers on student qualifications.
• Process and submit timely registrations and entries to awarding bodies before deadlines.
• Maintain examination records in ProSolution and prepare materials for paper/online testing.
• Organise invigilators and ensure JCQ compliance and secure handling of papers.
• Record results, manage distribution of certificates, and handle post-results services.

Skills

MS Office

Google Docs

Communication

Attention to detail

Customer service

Education

Level 3+ qualifications

English Level 2

Maths Level 2

Tools

ProSolution

Job description

Ensure every student has a smooth, positive examination experience while playing a crucial role in maintaining administrative excellence across the college campus.In this busy and exciting role, you will assist the Group Exams Manager and Group Exams Team Leader in ensuring that all aspects of examination administration across Stamford College are conducted effectively and efficiently. You will be dedicated to supporting students from registration through to certification, guaranteeing high standards of service and strict regulatory compliance every step of the way.

Key Responsibilities:

• Support the Exams Leadership team in ensuring smooth exam operations across Stamford College.
• Liaise with Heads of Faculty, Curriculum Leaders, and lecturers to confirm student qualifications.
• Process and submit accurately timed registrations and entries to awarding bodies before deadlines.
• Maintain precise examination records within the Management Information System (ProSolution).
• Prepare materials for paper and online testing, organize invigilators, and ensure JCQ compliance.
• Receive, check, and safely store confidential test papers and digital materials under strict regulatory conditions.
• Produce seating plans, track access arrangements, and resolve examination issues efficiently.
• Update student record systems timely and manage the distribution of results and certificates.
• Handle post-results services, appeals, outstanding results, and the dispatch of scripts to awarding bodies.
• Deliver excellent customer service and maintain a flexible, responsive approach for all users.

What we're looking for:

We are looking for an organized, methodical professional educated to Level 3 or above, with Level 2 qualifications in English and Maths, and strong administrative experience in a busy office environment. You will need proficient MS Office/Google Docs skills, excellent written and oral communication, high attention to detail under pressure, and a proactive, customer-focused approach.Experience working with student record information systems or knowledge of awarding body regulations is highly desirable.If you thrive in a collaborative environment and are dedicated to making a positive impact on student success, we would love to hear from you!

IEG offers a comprehensive benefits package, including:

• Generous Leave: Up to 43 days annual leave per year, including Bank Holidays and Christmas close (pro-rata for part-time staff).
• Competitive Pension: Local Government Pension Scheme (LGPS), including death-in-service benefits.
• Health and Wellbeing: Benefit from a gym, free on-site parking, access to employee assistance programme and a friendly team atmosphere.
• Professional Development: Ongoing training and development opportunities, including sponsorship for HE/professional qualifications.
• Employee Benefits and Rewards: Vivup employee benefits, including lifestyle savings, eligibility to apply for a Blue Light Card, providing access to a wide range of national discountsReady to make a real difference in the lives of aspiring students?