Exam Access & Compliance Coordinator

East Lancashire Learning Group; Worston; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Pension scheme

Enhanced sick pay

Health and wellbeing benefits

Staff recognition scheme

Family friendly policies

Free on-site parking

Job summary

East Lancashire Learning Group is seeking an organised Exam Access Arrangements Coordinator to join the Additional Learning Support Team. You will manage referrals, evidence collection and scheduling, coordinating with Specialist Assessors and the Examinations Team to ensure timely, compliant arrangements across sites.

You will maintain learner records, produce management information, and help drive QA, process improvements and staff guidance while supporting a fair, learner-centred service.

Qualifications

• Experience coordinating complex administrative or operational processes.
• Experience in education, learner support or similarly regulated environments.
• Excellent organisational skills with ability to manage multiple priorities and deadlines.
• Exceptional attention to detail and accuracy.
• Strong communication and relationship-building skills.
• Experience maintaining confidential records and handling sensitive information.
• Proficient digital ICT skills including MS Office (Excel/Word/Outlook/Teams).
• Experience using databases or learner management systems to manage information and produce reports.
• Ability to interpret and apply policies, procedures and regulatory requirements.
• Commitment to inclusion, learner success and continuous improvement.

Responsibilities

• Coordinating the College's Exam Access Arrangements processes across all areas of provision.
• Managing referrals, evidence collection, assessment scheduling and implementation of arrangements.
• Acting as the central point of contact for learners, staff, Specialist Assessors and the Examinations Team.
• Monitoring key deadlines and ensuring compliance with JCQ regulations and awarding organisation requirements.
• Maintaining accurate learner records and documentation across multiple systems.
• Producing reports and management information relating to Exam Access Arrangements activity.
• Supporting quality assurance, audit and inspection requirements.
• Developing and improving processes to ensure an efficient and learner-centred service.
• Providing advice and guidance to staff regarding Exam Access Arrangements and reasonable adjustments.
• Supporting a growing number of learners to access assessments fairly and successfully.

Skills

Coordination

Organisation

Attention to detail

Communication

Confidential records

Digital skills

Policy interpretation

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Teams

Learner management systems

Job description

East Lancashire Learning Group is seeking an organised Exam Access Arrangements Coordinator to join the Additional Learning Support Team. You will manage referrals, evidence collection and scheduling, coordinating with Specialist Assessors and the Examinations Team to ensure timely, compliant arrangements across sites.

You will maintain learner records, produce management information, and help drive QA, process improvements and staff guidance while supporting a fair, learner-centred service.