Exam Access Arrangements Coordinator

East Lancashire Learning Group; Worston; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Pension scheme

Enhanced sick pay

Health and wellbeing benefits

Staff recognition scheme

Family friendly policies

Free on-site parking

Job summary

East Lancashire Learning Group is seeking an organised Exam Access Arrangements Coordinator to join the Additional Learning Support Team. You will manage referrals, evidence collection and scheduling, coordinating with Specialist Assessors and the Examinations Team to ensure timely, compliant arrangements across sites.

You will maintain learner records, produce management information, and help drive QA, process improvements and staff guidance while supporting a fair, learner-centred service.

Qualifications

• Experience coordinating complex administrative or operational processes.
• Experience in education, learner support or similarly regulated environments.
• Excellent organisational skills with ability to manage multiple priorities and deadlines.
• Exceptional attention to detail and accuracy.
• Strong communication and relationship-building skills.
• Experience maintaining confidential records and handling sensitive information.
• Proficient digital ICT skills including MS Office (Excel/Word/Outlook/Teams).
• Experience using databases or learner management systems to manage information and produce reports.
• Ability to interpret and apply policies, procedures and regulatory requirements.
• Commitment to inclusion, learner success and continuous improvement.

Responsibilities

• Coordinating the College's Exam Access Arrangements processes across all areas of provision.
• Managing referrals, evidence collection, assessment scheduling and implementation of arrangements.
• Acting as the central point of contact for learners, staff, Specialist Assessors and the Examinations Team.
• Monitoring key deadlines and ensuring compliance with JCQ regulations and awarding organisation requirements.
• Maintaining accurate learner records and documentation across multiple systems.
• Producing reports and management information relating to Exam Access Arrangements activity.
• Supporting quality assurance, audit and inspection requirements.
• Developing and improving processes to ensure an efficient and learner-centred service.
• Providing advice and guidance to staff regarding Exam Access Arrangements and reasonable adjustments.
• Supporting a growing number of learners to access assessments fairly and successfully.

Skills

Coordination

Organisation

Attention to detail

Communication

Confidential records

Digital skills

Policy interpretation

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Teams

Learner management systems

Job description

Exam Access Arrangements Coordinator
Salary: Up to £24,942.93 (FTE £28,273.90) per annum depending on experience
Hours: 37 per week
Contract Type: Permanent
Working Weeks: 40 weeks (Term time only)
Site: Accrington & Rossendale College and Nelson & Colne College
Closing date: Midnight, Monday 31st August 2026
Interview date: TBC

‘Would you like to be part of a team that aims to create the extraordinary?’

Our Organisation This role is advertised by East Lancashire Learning Group Professional Services. Part of East Lancashire Learning Group, ELLG Professional Services provides expert business support services to the wider College Group.

East Lancashire Learning Group is a beacon for educational excellence, made up of a family of colleges – Nelson & Colne College, Accrington & Rossendale College and Lancashire Adult Learning. The College Group is the only Further Education college in Lancashire to be graded as ‘Outstanding’ under the new Ofsted inspection framework.

Together the Group forms a Sixth Form, Skills and Technology Centre, University Centre, employer training and adult learning provider delivering exceptional teaching and learning to all ages and at all levels.

The Exciting Role

An exciting opportunity has arisen for an Exam Access Arrangements Coordinator to join our Additional Learning Support Team.

This is a pivotal role within one of the College's most important learner support functions. We support a growing number of learners who require Exam Access Arrangements across 16-18 study programmes, apprenticeships and adult learning. At any one time, around 1,000 learners have approved arrangements in place, making this a high-profile and business-critical role.

As Exam Access Arrangements Coordinator, you will oversee the coordination of the College's Exam Access Arrangements processes, ensuring learners receive the support and reasonable adjustments they are entitled to whilst maintaining full compliance with JCQ regulations and awarding organisation requirements.

Working closely with Specialist Assessors, the Examinations Team, curriculum staff and Additional Learning Support colleagues, you will coordinate the entire process from referral through to implementation, ensuring systems, records and deadlines are managed effectively.
This role would suit an experienced professional with exceptional organisational skills, strong attention to detail and the ability to coordinate complex processes across a large organisation.

The successful candidate will be primarily based at Accrington & Rossendale College and Nelson & Colne College.

What You Will Be Doing:

• Coordinating the College's Exam Access Arrangements processes across all areas of provision.
• Managing referrals, evidence collection, assessment scheduling and implementation of arrangements.
• Acting as the central point of contact for learners, staff, Specialist Assessors and the Examinations Team.
• Monitoring key deadlines and ensuring compliance with JCQ regulations and awarding organisation requirements.
• Maintaining accurate learner records and documentation across multiple systems.
• Producing reports and management information relating to Exam Access Arrangements activity.
• Supporting quality assurance, audit and inspection requirements.
• Developing and improving processes to ensure an efficient and learner-centred service.
• Providing advice and guidance to staff regarding Exam Access Arrangements and reasonable adjustments.
• Supporting a growing number of learners to access assessments fairly and successfully.

What We Are Looking For:

We are looking for an organised, proactive and detail-focused individual who can confidently manage a high-volume, compliance-driven process.

You will have:

• Experience of coordinating complex administrative or operational processes.
• Experience of working within education, learner support or a similarly regulated environment.
• Excellent organisational skills and the ability to manage multiple priorities and deadlines.
• Exceptional attention to detail and accuracy.
• Strong communication and relationship-building skills.
• Experience of maintaining confidential records and handling sensitive information.
• Excellent digital and ICT skills, including Microsoft Excel, Word, Outlook and Teams.
• Experience of using databases, learner management systems or other digital platforms to manage information and produce reports.
• The ability to interpret and apply policies, procedures and regulatory requirements.
• A commitment to inclusion, learner success and continuous improvement.

What We Offer in Return:

• Access to a workplace pension scheme – with generous employer contributions
• Enhanced occupational sick pay scheme and access to family friendly policies and benefits
• A range of health and wellbeing benefits and support
• Staff recognition scheme, including long service awards
• Fantastic family friendly policies
• Free on-site parking on all College sites

Please note: All of our posts are subject to an enhanced DBS check due to working with vulnerable adults and children. Should you wish to discuss this further, please get in touch with the HR team.