Events Supervisor - Open Day

Green & Fortune; Greater London; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Staff Discounts

Holiday Allowance

Volunteer Day

Cycle to Work Scheme

Learning & Development

Job summary

Green & Fortune is seeking an Events Supervisor for its London Museum Open Day, joining the Hospitality & Events team at a landmark cultural destination opening on 28 November. You’ll lead event setup, guest flow and service delivery to create outstanding experiences for attendees.

You'll be on the floor, coordinating with kitchen and technical teams, and coaching staff to ensure every detail reflects the event brief and the high standards of our hospitality service throughout the day.

Qualifications

• Proven experience in a supervisory or senior hospitality role within events, banqueting or a busy events venue.
• Confidence leading teams through event setup, live service and breakdown, delegating tasks and maintaining standards throughout.
• A strong understanding of event hospitality, including food and drink service, room setup, refreshment points and guest-facing service.
• A hands-on, organised and adaptable approach, able to follow event briefs, respond to changing requirements and work confidently with kitchen, technical and operational teams.

Responsibilities

• Take the lead on the setup, delivery and close of events, making sure spaces are ready, service runs to plan and every detail reflects the event brief.
• Lead by example, organising the team, delegating responsibilities and coaching colleagues to deliver confident, professional and friendly service.
• Be a visible presence throughout events, anticipating guests’ needs and maintaining high standards across event spaces, hospitality rooms and tea and coffee points.
• Keep an eye on presentation, replenishment and the overall flow of service, adapting quickly as events develop and stepping into service wherever needed.
• Work closely with the kitchen, technical and wider events teams, keeping communication flowing and ensuring every part of the event comes together seamlessly.

Skills

Supervisory hospitality experience

Leadership on floor

Guest-focused service

Adaptable and hands-on

Job description

Join us for our London Museum Open Day!

Join us for our London Museum Open Day!

If shortlisted, you’ll be invited to our Open Day at our Head Office on 28 September.

We’re looking for an Events Supervisor to join the Hospitality & Events team at London Museum, opening its doors on 28 November in the heart of historic Smithfield, bringing together thousands of years of London’s history through world-class events, experiences and hospitality.

We are looking for an Events Supervisor who loves seeing an event come together, enjoys leading from the floor and knows that great service starts long before the first guest arrives. Someone who takes pride in the details, brings energy to a team and can move confidently between event spaces, hospitality rooms and refreshment points while keeping the guest experience at the centre of everything.

If you’re excited by the idea of helping deliver events in one of London’s most anticipated new cultural destinations, we’d love to hear from you.

At Green and Fortune, we take pride of the connections we make through the moments and memories we create.

What makes you the Events Supervisor?

Events. Take the lead on the setup, delivery and close of events, making sure spaces are ready, service runs to plan and every detail reflects the event brief.

People. Lead by example, organising the team, delegating responsibilities and coaching colleagues to deliver confident, professional and friendly service.

Guest Experience. Be a visible presence throughout events, anticipating guests’ needs and maintaining high standards across event spaces, hospitality rooms and tea and coffee points.

Service Delivery. Keep an eye on presentation, replenishment and the overall flow of service, adapting quickly as events develop and stepping into service wherever needed.

Collaboration. Work closely with the kitchen, technical and wider events teams, keeping communication flowing and ensuring every part of the event comes together seamlessly.

What you’ll bring as Events Supervisor?

• Proven experience in a supervisory or senior hospitality role within events, banqueting or a busy events venue, with the confidence to take responsibility for an event or service area.
• Confidence leading teams through event setup, live service and breakdown, delegating tasks and maintaining standards throughout.
• A strong understanding of event hospitality, including food and drink service, room setup, refreshment points and guest-facing service.
• A hands-on, organised and adaptable approach, able to follow event briefs, respond to changing requirements and work confidently with kitchen, technical and operational teams.

Makers’ Benefits

• Company Sick Pay - Up to 5 days after 1 year of service
• Staff Discounts - 50% off in our restaurant and 25% off at our cafés
• Holiday Allowance - Up to 33 days with length of service (an extra 3 days after 3 years and an additional 2 days after 5 years)
• Volunteer Day - One paid day off each year to support a community or charity of your choice
• Hospitality Essentials - Benefit Hub - Discounts on retail, groceries, gyms, and more
• Cycle to Work Scheme
• Refer a Friend Scheme
• Learning & Development - Access to our portal and further education through apprenticeship programmes
• G&F Support Scheme
• Hospitality Action - Access to a confidential Employee Assistance Programme (EAP)

The Story of Our Makers

Since 2008, our Makers have been creating exceptional hospitality across London's restaurants, cafés, bars, workplaces and event venues. From chefs and bartenders to event professionals and front-of-house teams, we're united by a passion for great food, genuine service and creating experiences people remember.

Nearly 20 years on, that spirit still defines who we are: independent, hands-on, and committed to doing hospitality differently.

Committed to diversity, equality, and inclusivity, we encourage applications from individuals of all backgrounds. Please contact our People team at [e-mail] should any adjustments be necessary throughout the recruitment process.

Our ESG Commitment

We embed sustainability and responsibility into everything we do, from reducing our environmental impact to supporting our people and local communities. Caring for our people, our communities, and the planet is part of everyday life at Green & Fortune, and every team member plays a role in this.