Events Supervisor – National Marine Aquarium

Ocean Conservation Trust Limited; Devon and Torbay; On-site; GBP 16,000 - 23,000; Part time

Job summary

Ocean Conservation Trust Limited at the National Marine Aquarium is looking to recruit an Events/Functions Supervisor to work within the Hospitality department. You must have a strong background in supervising the delivery of top-class service for a variety of functions and events, with the ability to lead, motivate and inspire a team to deliver excellent experiences.

The responsibilities and skills for this role are outlined below: Supporting the Hospitality Manager, you will lead and deliver

Qualifications

• Lead and deliver out of hours events as primary contact.
• Inspire staff to excel in customer care.
• Ensure staff are familiar with procedures and systems.

Responsibilities

• Lead and motivate waiting, bar staff and kitchen porters.
• Deliver exceptional customer service under pressure.
• Maintain organisation and administration within events.

Skills

Team leadership

Customer service

Staff motivation

Organisational skills

Job description

The Ocean Conservation Trust at the National Marine Aquarium is looking to recruit an Events/Functions Supervisor to work within Hospitality department. You must have a strong background in supervising the delivery of a top class service for a variety of functions and events with the ability to lead, motivate and inspire a team to deliver excellent experiences.vation Trust at the National Marine Aquarium is looking to recruit an Events/Functions Supervisor to work within Hospitality department. You must have a strong background in supervising the delivery of a top class service for a variety of functions and events with the ability to lead, motivate and inspire a team to deliver excellent experiences.

The responsibilities and skills for this role are outlined below:

Supporting the Hospitality Manager, you will:

• Lead and deliver the requirements of all out of hours events as the primary contact.
• Lead and inspire staff to excel in customer care to deliver the ultimate experience to our customers.
• Ensure that all staff are fully conversant with all procedures/systems necessary to carry out their duties.

We are looking for someone who:

• Can lead, direct and motivate a team of waiting, bar staff and kitchen porters.
• Excels in customer service and has an instinct for delivering the ultimate experience especially when under pressure.
• Is self-motivated with an innovative mind and unafraid to put forward solutions in a collaborative way.
• Is willing to work flexibly.
• Has good organisational and administration skills.

For more information about the role please follow the links for the Job Description.

This is a permanent position of 18 hours per week, primarily evenings working over 7 days and will be paid at a rate of £14.25 per hour. On some occasions there will be a requirement to work flexibly based on demand, for example, during November to January period the out of hour events are likely to be more than 30 hours per week.

Closing Date: 9th November 2026

In line with current legislation all applicants must be eligible to live and work in the UK. As part of the recruitment process you will be asked to provide documented evidence of eligibility in the form of a passport or birth certificate.

The OCT operates an Equality and Diversity Policy and is committed to promoting a diverse and inclusive community – a place where we can all be ourselves and succeed on merit. All applications will be judged solely on merit; however, we particularly welcome applications from groups currently underrepresented in the workforce. Only candidates invited for interview will be contacted.