Events Supervisor

Home House; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a prestigious private members' club in London as an Events Supervisor. Deliver unparalleled guest experiences in a luxurious environment, working with a dedicated team committed to excellence. Opportunities for career growth and a supportive atmosphere await you.

Benefits

Private health insurance

Gym and retail discounts

50% taxi contribution for late-night shifts

Complimentary meals on duty

Full uniform provided

Qualifications

• Previous experience in a private members club or five-star hotel preferred.
• Strong communication skills and ability to thrive in a fast-paced environment.

Responsibilities

• Deliver exceptional service and maintain high standards.
• Acknowledge members and guests, ensuring they feel welcome.
• Liaise with management and handle complaints tactfully.

Skills

Communication

Teamwork

Attention to Detail

Professionalism

Education

Experience in luxury hospitality

Job description

Description

Do you strive to deliver excellence in an atmosphere of luxury and sophistication?

Home House, the epitome of elegance and prestige, is seeking a dynamic individual to join our Events team as a Supervisor.

Why Home House?

• Join our family: Become part of a team that prides itself on delivering unparalleled experiences and setting the standard for luxury hospitality.
• Career growth: Elevate your career in hospitality within a renowned establishment, with opportunities for advancement and skill development.
• Prestigious environment: Work in one of London's most exclusive private members' clubs in an opulent setting.
• Exceptional standards: Embrace our commitment to excellence in service, where attention to detail and impeccable presentation are paramount.
• Vibrant atmosphere: Immerse yourself in the unique energy of Home House.

Your purpose

• Keep informed of all goals and objectives of Home House.
• Help create a team environment that promotes excellent morale, commitment, and pride.
• Acknowledge members and guests (by name if possible) throughout the House, assisting them as required, ensuring they feel comfortable and welcome.
• Consistently deliver the standards set out by Home House together with superior guest service.
• Liaise with the Management team to ensure any necessary matters are communicated.
• Deal with any complaints calmly and tactfully, reporting each case directly to the management team.
• Take ownership of your personal development within your role and attend training where required.
• Carry out any ad hoc duties as required by the management team.

About You

• A passion for delivering exceptional service with a flair for hospitality.
• Strong communication skills and the ability to work effectively within a team.
• Ability to thrive in a fast-paced environment while maintaining professionalism and composure.
• Impeccable presentation and attention to detail.
• Previous experience in a private members club, five-star hotel, or similar luxury environment is preferred.

In return, what do we offer?

• A supportive and inclusive work environment where your contributions are valued.
• Opportunities for career advancement and ongoing training.
• Competitive salary and pension.
• Private health insurance and Employee Assistance scheme.
• Gym and retail discounts.
• 50% taxi contribution for late-night shifts.
• Complimentary meals on duty.
• In-House experiences at both Home House and Home Grown.
• Wagestream.
• Full uniform is provided.

If you feel this is the perfect role and environment for you, please share your CV. We look forward to hearing from you!

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