Events Coordinator (NJE)

NetJets; London; On-site; GBP 40,500 - 49,500; Full time

Job summary

A leading luxury aviation company is seeking an Events Specialist in London. The role involves managing high-profile events across Europe, ensuring exceptional experiences for clients, while adhering to budget and brand guidelines. Candidates should have at least 3 years of experience in the luxury events industry, excellent communication skills, and a Bachelor’s in Events Management or related field.

Qualifications

• Minimum 3 years’ experience in the luxury events industry.
• Fluent in English, both written and verbal.
• Outstanding written and verbal communication skills.

Responsibilities

• Assist in the planning and execution of high profile events.
• Manage allocated headline events and ensure flawless execution.
• Prepare all relevant event documentation and manage event budgets.

Skills

Service-Oriented

Communication Skills

Organizational Skills

Problem-Solving

Education

Bachelor's in Events Management or related field

Tools

Salesforce

Microsoft Office

Job description

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The Events Specialist supports the execution of multiple Owner and Prospect for UHNWI client events throughout Europe. The Events Specialist will support the department with providing exceptional, money-can’t-buy experiences for existing clients to strengthen relationships and encourage loyalty, always with the NetJets brand front of mind. This will be achieved by pro-actively maintaining and supporting systems; managing invitation guest lists; managing assigned events; providing support on larger events and assist in all other areas of event organisation ensuring that the department runs smoothly and effectively while also executing flawless events, on-brand, on-time and within budget.

This position requires 30% travel to events European-wide.

Tasks And Responsibilities

• Assists in the planning of the largest, most high profile planned events with a constant focus on budget parameters;
• Support Events Leads with the management of larger, high-profile Owner events;
• Manage allocated headline events, smaller partner events and statics to include pre-event and on-site briefings, and all coordination with suppliers and Sales team before the event and on-site;
• Ensures on-site flawless execution supporting pre-event communications, guest arrival process, onsite event management, onsite print, Owner gifts, post-event communication, etc;
• Wrap up of events, including post event reporting and analysis;
• Preparation of all relevant event documentation
• Working with relevant teams across the business to support flawless execution of events;
• Produce clear project plans and event budgets for each event and coordinate with all areas of Marketing and Communications;
• Prepares and ensures contracts are put in place for each event and signed and returned by clients;
• Oversight of respective event budgets related to the project;
• Contribute to all aspects of event management from location selection to catering etc;
• Execute events efficiently and with an eye for detail and continuous improvement;
• Ensure that all aspects of the event are managed in line with NetJets branding;
• Manages Owner communication inbox for events in progress. This is key to the success of the event and allows the team to identify unique opportunities to enhance the Owner experience;
• Demonstrate excellent response skills at all times;
• Ensure all client interaction is first class and beyond expectation;
• This includes but not limited to, raising POs for events and submitting invoices in a timely manner and ensuring invoice tracker is up to date;
• Managing team travel and shipments to events;
• Contracts and AFEs;
• Ensuring pre-event to communicate to the Sales team on which Owners/Prospects are attending and post-event on who attended to give accurate figures for analytics;
• Facilitate solutions regarding any issues that affected an event;
• Problem-solving quickly, efficiently and accurately to provide the best outcome;
• Liaising with the Events Leads to come to the best solution;
• Quick thinking and proactive approach to ensure our customers receive the best results at the events;
• Help in the execution of overall company and event goals and objectives of the Events and Marketing team;
• Follows and executes yearly event goals and objectives set out by the Senior Events and Partnerships Manager;
• Maintaining a can-do attitude with the goal to always improve and adapt to change;
• Contributing to the overall success of the company through the Events programme, for example, providing the Sales Team with a platform to sell to their clients and prospective clients;
• Tracking all flight revenue and new deals input through the events programme;
• Consistently striving for better results and improved systems/processes;
• Research into new projects that could suit the NetJets events programme.

Education

Bachelor's in Events Management or related field

Certifications and Licenses

Years Of Experience

2-4 years of experience

Core Competencies

Service-Oriented

Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

• Minimum 3 years’ experience in the luxury events industry;
• Fluent in English, both written and verbal;
• Outstanding written and verbal communication skills;
• Excellent presentation;
• Strong vendor relationships;
• Excellent Microsoft Office skills, including Excel, PowerPoint, Word and Outlook;
• Highly organised with excellent planning skills and ability to prioritise tasks;
• Creative thinker, able to keep calm in a busy environment;
• Will have worked end to end on projects, from concept to production and delivery to final reconciliation post event;

Preferred

• Post Grad in Events Management;
• Knowledge of one or more European languages (French, German, Italian preferred);
• Experience with Salesforce;
• Experience of dealing with VVIP/High Net Worth Individuals

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing

• Industries

  Airlines and Aviation

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