Events Sales Manager

Museum of London; Greater London; On-site; GBP 42,000 - 65,000; Full time

Job summary

Museum of London seeks an Events Sales Manager to drive a fresh hospitality sales strategy and position the museum as a premier cultural event destination in London.

You will manage enquiries, convert business, and ensure an outstanding client experience throughout the sales process, including bookings through our events system and meticulous administration of contracts and records.

Qualifications

• No academic qualifications required.
• Strategic thinker with a fresh approach to sales and marketing.
• Previous museum experience is not required.

Responsibilities

• Manage enquiries, convert business and deliver exceptional client experience.
• Manage bookings through the events management system and maintain accurate client records.
• Support promotional activity and marketing delivery through content creation and campaigns.
• Collaborate with Communications team and external PR agency to promote venues and generate new business.
• Lead a refreshed hospitality sales strategy to grow venue hire across London venues.

Skills

Sales strategy

Relationship building

Strategic thinking

Customer service

Tools

CRM system

Job description

As Events Sales Manager, you will be at the heart of this change - driving a fresh hospitality sales strategy and leading the charge to position the Museum as one of London’s most compelling cultural event destinations.

The Events Sales Manager will apply their passion for delivering results, building relationships and contributing to the growth of our venue hire business. Reporting to the Senior Events Sales & Marketing Manager, you will play a key role in achieving sales targets across London Museum Smithfield, London Museum Docklands and London Museum Spaces This is a hands-on role focused on managing enquiries, converting business and delivering an excellent client experience throughout the sales process. The Events Sales Manager is responsible for managing bookings through our events management system, ensuring accurate administration of enquiries, contracts and client records.

The Event Sales Manager also supports promotional activity and marketing delivery through content creation and campaign support, working closely with the Senior Events Sales & Marketing Manager, Communications team and our external PR agency to help promote our venues and generate new business opportunities.

Previous experience of working in a museum is not required and you do not need to have any academic qualifications; we are looking for a strategic thinker who knows what good looks like. London Museum will not be a traditional museum experience, so we are looking for someone who is ready to lead a fresh approach to sales and marketing.

For more information about this role, please see the Job Description. To know more about what it’s like to work in London Museum and to get some top tips on how to make the best of your application visit: https://www.londonmuseum.org.uk/about/careers/

The closing date for applications is Sunday 15 November 2026. Shortlisted applicants will be invited to an interview on Tuesday 1st December 2026.

If you are successfully shortlisted you will be invited to an interview where you will asked questions to help us understand more about what you share in your application, and in particular to understand how you meet the essential person specification criteria for the role and demonstrate our museum behaviours. You will be asked to prepare a short presentation as part of the selection process.

London Museum is committed to being an equitable and inclusive employer, and to becoming representative of the diversity of London. We particularly welcome applications from people from Global Majority backgrounds, who are currently under-represented in our organisation. We also welcome applications from disabled people, as we’re a Disability Confident Leader and are committed to recruiting, retaining and developing disabled people.

National Museum Directors' Council, National Museums Liverpool, World Museum, WilliamBrown Street, Liverpool, L3 8EN