Events & Hotel Deputy Manager – Longridge House

Elle R Leisure; Rishton; Presencial; GBP 28.000 - 38.000; Jornada completa

Descripción de la vacante

Elle R Leisure's Longridge House in the Ribble Valley is seeking a hands-on Deputy Manager who champions guest care across events, F&B, and hotel operations. You will lead weddings, coordinate timings, and ensure every detail delights the couple and guests.

As a practical, organised leader, you will balance frontline service with planning and daily administration, supervise shifts, train teams, and step in for the General Manager when required, including evenings and weekends.

Formación

• Experience in premium/boutique hotel or events venue.
• Experience delivering weddings is essential.
• Strong guest-focused service and organisational skills.

Responsabilidades

• Oversee daily operations across hotel, events, and F&B.
• Lead weddings and private events from prep to delivery.
• Support reception, housekeeping and restaurant teams to ensure a seamless guest experience.
• Manage bookings, event details and guest requirements with clear communication.
• Lead shifts, train teams and maintain high standards throughout the venue.
• Handle guest enquiries and resolve issues professionally.
• Take responsibility for the venue in the General Manager’s absence.

Conocimientos

Wedding coordination

Event management

Team leadership

Guest relations

Hospitality administration

Herramientas

Booking systems

Descripción del empleo

Set in the beautiful Ribble Valley, Longridge House brings together the warmth of a country house with thoughtful touches of luxury. From cosy overnight stays to weddings and special celebrations, we want every guest to feel at home and well looked after.

We’re looking for a hands-on, guest-focused Deputy Manager who shares that approach to hospitality. You’ll help lead our events, food and beverage, and hotel operations, bringing warmth, organisation and an eye for detail to everything you do.

The role

Working closely with the General Manager, you will:

• Oversee daily operations across the hotel, events, and food and beverage.
• Lead weddings and private events, from preparation through to delivery.
• Support reception, housekeeping and restaurant teams to create a welcoming, seamless guest experience.
• Manage daily administration, ensuring bookings, event details and guest requirements are accurate and communicated clearly.
• Lead shifts, support team training and maintain high standards throughout the venue.
• Handle guest enquiries and resolve issues professionally.
• Take responsibility for the venue in the General Manager’s absence.

About you

You’ll have management or supervisory experience in a premium/ boutique hotel or events venue, with previous experience delivering weddings essential. You’ll be confident leading the team through a wedding day, coordinating timings and making sure every detail is taken care of for the couple and their guests.

Guest-focused, approachable and highly organised, you’ll be comfortable balancing hands-on service with planning and daily administration. Previous experience in hotel administration and booking systems is preferred.

We’re looking for a practical team leader who takes ownership and cares about the little details that make every stay and celebration special.

The role includes evenings and weekends, with working days planned around the hotel and events calendar.