Events & Guest Experience Coordinator

Virgin Hotels Edinburgh; City of Edinburgh; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Competitive hourly rate + tronc

28 days paid holiday per year (incl. +

Workplace Pension Scheme

Life assurance 4x salary

Employee discounts

Job summary

Virgin Hotels Edinburgh is seeking an enthusiastic Events Operations Assistant to help set up and run on-site events, from receptions to banquets. You'll work as part of a dynamic team to deliver memorable guest experiences.

The role requires excellent communication, a can-do attitude, the ability to work evenings and weekends, and a right to work in the United Kingdom. Previous events experience is preferred.

Qualifications

• High school or equivalent education required.
• Must have right to work in The United Kingdom.
• Must be available to work evenings and weekends.
• Preferred: previous experience as an events operations assistant in a full service hospitality establishment.

Responsibilities

• Setting up & packing down events.
• Working as part of the team to deliver the daily event operation.
• Serving at receptions, banquets, weddings, conferences, parties and other leisure events.
• Learn and retain food & beverage knowledge.
• Work in a dynamic team to deliver food and beverage at all events in a range of settings.
• Support the events bar operation.
• Use excellent communication skills with guests, staff including verbal, written and body language.
• Maintain a clean, hygienic and organized work environment including stocking of supplies, polishing cutlery/glassware, folding napkins, cleaning menus, sanitizing tables, etc.
• Clear tables, carry plates to dishwashing area.
• The Server must execute fabulous guest service.
• Enthusiastically describe details of food dishes and beverages at time of delivery to guests.
• Be a team player!

Skills

Communication

Teamwork

Customer service

Event operations

Education

High school diploma or equivalent

Job description

Virgin Hotels Edinburgh is seeking an enthusiastic Events Operations Assistant to help set up and run on-site events, from receptions to banquets. You'll work as part of a dynamic team to deliver memorable guest experiences.

The role requires excellent communication, a can-do attitude, the ability to work evenings and weekends, and a right to work in the United Kingdom. Previous events experience is preferred.