Events & Groups Planning Manager

Edwardian Hotels London; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

28 days holiday per annum including BH

Complimentary hot meals and unlimited饮

Refer a friend scheme up to £500

Annual complimentary night stays

Preferential accommodation rates

Pension scheme enrolment

Regular social events

Edwardian Academy access

Promotion and training opportunities

Job summary

Edwardian Hotels London is seeking an Events and Groups Planning Manager for The May Fair Hotel in London. You will lead end-to-end planning for Groups, Meetings and Events, coordinating with clients and internal teams to deliver exceptional experiences.

You'll manage site inspections, tastings, upsell opportunities, and liaise throughout the planning process to secure repeat business and strong relationships with key clients.

Qualifications

• 5+ years of events planning experience in a 5-star hotel or luxury venue.
• Proven organizational skills with ability to meet deadlines under pressure.
• Excellent communication and negotiation abilities with clients and suppliers.

Responsibilities

• Plan and execute Groups, Meetings and Events at The May Fair Hotel.
• Coordinate with clients, internal teams and suppliers throughout the planning process.
• Upsell services such as food, drinks, event space and accommodation.
• Meet and greet key clients on arrival and participate in weekly events meetings with F&B and Operations.

Skills

Events planning

Sales and negotiation

Client relationship management

Organizational skills

Excellent communication

Tools

Opera

Delphi

Salesforce

Job description

Join the UK’s most dynamic collection of hotels and restaurants

At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards.

At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.

We are currently expanding our Groups and Events Team and are recruiting for an Events and Groups Planning Manager for the iconic May Fair Hotel.

Overview

• As Events & Groups Planning Manager, you will be responsible for the successful event planning and overall execution of all Groups, Meetings and Events that take place within the hotel.
• The Events and Groups Planning Manager will interact frequently with customers and guests to learn about their needs and develop relationships from which to earn repeat and expanded business.
• The role of Events and Groups Planning Manager involves managing and delivering the final details for our client’s events at The May Fair Hotel from handover stage.
• You will be responsible for maintaining effective and appropriate liaison with our clients throughout the planning process, coordinating and planning site inspections and menu tastings where appropriate.
• Upselling opportunities such as but not limited to: Food, Drinks, Event space, accommodation etc.
• As the Events and Groups Planning Manager you will be responsible for meeting and greeting all key clients upon arrival for their event.
• Attend/manage weekly events meeting with F&B and Operations teams based on events for the week ahead.

About You

• In depth knowledge of Events and Groups Planning within a multi-million-pound meetings and events revenue generating and a 5 Star hotel operation.
• Proven organizational skills, independent and excellent stress management. Able to set and meet deadlines with quality results.
• Proficient in IT applications including Opera, Delphi, and Salesforce.
• Excellent Sales and Negotiation skills.
• Confident and have the ability to build new strong relationship and pro-actively nurture legacy relationships.
• Strong organizational skills with attention to detail.
• Excellent communication and interpersonal skills.
• Excellent grooming standards.

Additional Information

• This role requires a proactive and dynamic individual capable of managing end-to-end event processes.
• Strong emphasis on client satisfaction and the ability to handle high-pressure situations with poise.

Our Benefits Package

• Competitive salary
• 28 days Holiday per annum including Bank Holidays increasing with long service
• Complimentary hot meals, salad bar and unlimited beverages provided daily
• Recommend a Friend Scheme of up to £500 per friend recommended.
• Annual complimentary night stays within our hotels
• Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
• Access to a discount platform for all of the most popular stores and outlets
• Auto enrolment into our company pension scheme
• Regular social events across all hotels
• Annual company recognition events held in January each year
• Wellbeing champions across all of our hotels
• Access to our company doctor for medical appointments and occupational health support
• Access for all hosts to our online learning platform Edwardian Academy
• Opportunities for promotion and a wide range of training programs to support your development

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.