Events Coordinator: Curate Memorable Tours & Conferences

Equals One Ltd; York and North Yorkshire; On-site; GBP 27,000 - 31,000; Full time

Benefits offered by this job

Up to 8% employer-matched pension

Life assurance

Free lunch during working hours

Free on-site parking

20% discount at Tea room and AbbeyShop

Passes to Historic Houses and Gardens

Job summary

Ampleforth Abbey Trust in Ampleforth is seeking an organised Events Coordinator to manage bookings and logistics for group tours, conferences and events. You'll be the main point of contact from initial enquiry through to event completion, ensuring every booking runs smoothly and every guest has a great experience.

The role requires GCSEs including English and Maths, 2 years in events coordination, and strong organisational and communication skills.

Qualifications

• GCSEs (or equivalent) including English and Maths.

Responsibilities

• Deliver excellent guest service as a coordinator for event bookings.
• Capture event enquiries, secure contracts and deposits, deliver show arounds, be the point of contact for guests.
• Manage the reservations and events inbox with efficiency and attention to detail, prioritising enquiries and timely responses.
• Organise and coordinate events from start to finish before handing over to operations.
• Coordinate scheduling, availability, and logistics with internal teams (venues, catering, transport, tour guides, AV/tech providers).
• Prepare and send quotes, contracts, invoices, and confirmations to clients.
• Manage the events calendar and prevent double-bookings or scheduling conflicts.
• Liaise with clients to understand requirements and tailor packages accordingly.
• Coordinate with vendors and suppliers to secure services and negotiate rates.
• Track deposits, payments, and outstanding balances.
• Collect post-event feedback and maintain client relationships for repeat business.
• Maintain accurate records in the booking/CRM system.
• Support marketing efforts by identifying upsell opportunities (add-ons, upgrades, extended tours).

Skills

Excellent communication

Strong organisational skills

Microsoft Office experience

Customer-service oriented

Education

GCSEs including English and Maths

Tools

Booking/CRM software

Excel, Word, Outlook

Job description

Ampleforth Abbey Trust in Ampleforth is seeking an organised Events Coordinator to manage bookings and logistics for group tours, conferences and events. You'll be the main point of contact from initial enquiry through to event completion, ensuring every booking runs smoothly and every guest has a great experience.

The role requires GCSEs including English and Maths, 2 years in events coordination, and strong organisational and communication skills.