Events Coordinator

Dalmahoy Hotel & Country Club; City of Edinburgh; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Hotel discounts

Holiday allowance

Benefits portal

Mental health support

Pay on demand

Yearly stayover after 1 year

Career progression

Referral bonus £500

Job summary

Dalmahoy Hotel & Country Club is seeking an organised Events Coordinator to support the planning and execution of memorable events. You will manage client inquiries, coordinate logistics, and ensure every event runs smoothly from start to finish.

The role requires strong organizational skills, excellent communication, and a proactive, customer-focused approach to deliver exceptional events. You will work across teams to meet client needs and drive successful outcomes.

Qualifications

• Experience in event coordination or hospitality preferred.
• Excellent communication and relationship-building skills.
• Strong organizational and multitasking abilities.
• Detail-oriented with administrative and problem-solving skills.
• Proficiency in Microsoft Office and event management software desirable.

Responsibilities

• Manage client inquiries, providing information and guiding them through the event planning process.
• Coordinate all event logistics, including room setups, catering requirements, and audiovisual needs.
• Prepare event proposals, contracts, and function sheets to ensure smooth execution.
• Liaise with internal teams (food & beverage, banqueting, operations) to ensure details are met.
• Conduct site visits and meetings with prospective clients to showcase spaces and services.
• Assist with invoicing, deposits, and post-event follow-ups.
• Handle last-minute changes and accommodate client requests where possible.
• Support sales and events team in achieving revenue targets and business development goals.
• The ideal person will be enthusiastic about change, focused on details, and trusting.

Skills

Event coordination

Hospitality experience

Organizational skills

Communication skills

MS Office

Event management software

Tools

Event management software

Microsoft Office

Job description

Dalmahoy is located 7 miles from Edinburgh's city centre, surrounded by beautiful Scottish countryside, just off the A71 lies the four-star Dalmahoy Hotel and Country Club. With spectacular views to Edinburgh Castle and the Forth Bridges, it is a celebration of Scottish heritage dating back to the 13th century. With 18 operating departments and up to 250 employees, Dalmahoy offers unrivalled opportunities to progress your career across many different roles and disciplines.

We are looking for an organized, detail-oriented, and guest-orientated Events Coordinator to assist in the planning and execution of memorable events. In this role, you will support the events team by managing client inquiries, coordinating logistics, and ensuring every event runs smoothly from start to finish.

What we offer

• Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B;
• 28 days holiday, including bank holidays, increasing yearly to 33 days;
• Discounts across retail, restaurants, events and more through our benefits & rewards portal;
• Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
• Use of Stream Financial Wellbeing platform, allowing instant access to your pay;
• Yearly complimentary Axiom Xcape stayover after one year of service;
• A growing team with great training, progression, and promotion opportunities;
• Rewards for referring a friend: referral bonus for recommending a new team member starts at £500 per successful hire;
• Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!

We deliver exceptional events, from corporate meetings to social celebrations. As an Events Coordinator, you will be a key point of contact for clients, ensuring all event details are handled efficiently while maintaining the highest level of service.

Responsibilities will include but are not limited to:

• Managing client inquiries, providing detailed information, and guiding them through the event planning process.
• Coordinating all event logistics, including room setups, catering requirements, and audiovisual needs.
• Preparing event proposals, contracts, and function sheets to ensure smooth execution.
• Liaising with internal teams, including food & beverage, banqueting, and operations, to ensure all event details are met.
• Conducting site visits and meetings with prospective clients to showcase event spaces and services.
• Assisting with event-related administration, including invoicing, deposits, and post-event follow-ups.
• Handling last-minute changes and ensuring all client requests are accommodated where possible.
• Supporting the sales and events team in achieving revenue targets and business development goals.
• The ideal person for this role will be enthusiastic about change, focused on details, and trusting.

The core skills and experience required to succeed:

• Previous experience in event coordination, or hospitality is preferred.
• Strong organizational skills with the ability to multitask and manage multiple events simultaneously.
• Excellent communication and relationship-building skills.
• Detail-oriented with strong administrative and problem-solving abilities.
• Proficiency in Microsoft Office and event management software is desirable.
• A proactive and customer-focused approach with a passion for delivering exceptional events.

You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.

Having these core skills will put you one step further to joining Axiom Hospitality and Dalmahoy Hotel & Country Club.

Opportunities for all

At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels’ impact on the environment through internationally recognised eco-label certification.

Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.