Events & Conference Porter — Guest Experience Lead

Aimbridge; Brighton; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading hospitality company in Brighton is seeking a Conference and Events Porter to ensure smooth event operations. You will provide excellent customer service, setup and breakdown venues, and serve guests during various events, including weddings and charity dinners. Ideal candidates are passionate about hospitality, possess strong organizational skills, and are flexible with working hours. Join a team that values exceptional guest experiences and offers industry-leading benefits.

Benefits

Industry leading training and leadership development

Hotel discounts portfolio wide

Access to 40% pay as earned through Stream

Employee assistance programme

Career and lifestyle breaks

Uncapped incentives

Staff meals on duty

Qualifications

• Excellent organizational, technical, and interpersonal skills focused on delivering first-class events.
• Flexibility to work varied hours, including weekends.
• Knowledge of health and safety regulations.

Responsibilities

• Provide excellent customer service during events.
• Setup and breakdown event areas.
• Serve food and beverages to guests.
• Maintain high standards of service and presentation.
• Address guest requests and special requirements.

Skills

Passion for hospitality and customer service

Strong communication skills

Organizational skills

Multitasking ability

Attention to detail

Job description

A leading hospitality company in Brighton is seeking a Conference and Events Porter to ensure smooth event operations. You will provide excellent customer service, setup and breakdown venues, and serve guests during various events, including weddings and charity dinners. Ideal candidates are passionate about hospitality, possess strong organizational skills, and are flexible with working hours. Join a team that values exceptional guest experiences and offers industry-leading benefits.