Events Assistant

NHS Blood and Transplant; Luton; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a dedicated Community Engagement team that plays a vital role in recruiting new blood donors. As an Events Assistant, you will engage with the public at various events, providing information and performing blood type testing. This role offers flexible hours, including evenings and weekends, with full training provided. You will be part of an organization that makes a significant impact on communities across the UK, helping to save lives through blood donation. If you are passionate about community service and making a difference, this is the perfect opportunity for you.

Benefits

Flexible Working Opportunities

Full Training Provided

Continuous Learning Culture

Qualifications

• Experience in customer service is essential.
• Educated to GCSE, NVQ Level 2 or equivalent qualification.

Responsibilities

• Register and book appointments for new blood donors at public events.
• Set up and run 'What’s Your Blood Type' events, performing blood type testing.

Skills

Customer Service Experience

Education

GCSE or NVQ Level 2 or equivalent

Job description

This vacancy is not eligible for Visa Sponsorship. Please do not apply unless you have another means of establishing a right to work

Come and join our Community Engagement team, who plan and deliver a variety of public events designed to recruit new blood donors. As an Events Assistant, you will be required on an as and when basis working variable hours and days, including weekdays, evenings, weekends and bank holidays with mutual agreement and prior notice.

You don’t need a medical background, we just need you to have experience of working in a customer service environment, which can include in a voluntary capacity. You will set up and run “What’s Your Blood Type?” events where you will perform blood type testing for which training will be provided.

It’s best if you live within 15 miles of central Luton, since things can move quickly, and you might need to travel at short notice. Occasionally, events can take place on weekends but we offer extra pay for weekend shifts and will cover your travel costs based on our policy.

Main duties of the job

In this role you will work with the community engagement team to register and book appointments for new blood donors at a variety of public events, including workplaces, markets and fairs. You will set up and run What’s Your Blood Type events, where you will perform blood type testing. Your duties at the events will include:-

• Collecting event equipment and manually setting up suitable spaces to run the event.
• Performing blood sampling (finger prick test) on members of the public in accordance with our procedures to produce a provisional blood group type for demonstration purposes only. Full training is provided.
• Offering information to members of the public on donation in general and specifically in relation to their provisional blood type.
• Providing reports to line manager on numbers of people seen and signed up as donors to continually monitor effectiveness of events.
• Packing away all equipment and returning this to base for safe disposal of sharps and clinical waste.
• Receiving training in basic care/first aid to enable you to respond in cases of adverse reactions.
• Loading, unloading, assembling and dismantling equipment on a daily basis, including heavy objects of up to 13 kgs.

About You

Experience and Knowledge

• Experience of working in a customer service environment (including in a voluntary capacity) is essential.

Qualifications and Training

• Educated to GCSE, NVQ Level 2 or equivalent qualification OR equivalent experience is essential
• Comfortable with performing clinical “What’s Your Blood Type” tests with full training.

About Us

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do.

By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work – and help our people to do something extraordinary in their career, too. Three small words, one big difference - Caring, Expert and Quality. Together we'll save and improve more lives than ever.

You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.

What we offer:

• You’ll get full training at our ‘Events Training Day’, where we’ll show you how to safely carry out a fingertip prick test and handle all types of event equipment.
• NHSBT promotes flexible working opportunities where the role will allow.
• We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

This vacancy will close at 23:59 on Wednesday 7th May 2025

Interviews are anticipated to be held on w/c 19th May 2025 – subject to confirmation.

For informal enquiries please contact – Keira Lytra, Community Engagement Manager at [e-mail]