Event Support Administrator

Adecco Portugal; City Of London; On-site; GBP 23,000 - 33,000; Full time

Job summary

Adecco Group UK & Ireland is seeking enthusiastic candidates to support a high-profile event in London from 24th to 26th October. You'll greet attendees, verify information, and capture photos for passes, while maintaining strict data handling and exceptional customer service.

You'll work 7am–5pm at Soho, London, with CRM systems to verify data and print passes. The role requires accuracy under pressure and fluency in English; additional languages are a plus.

Qualifications

• Excellent customer service skills to ensure a positive experience for attendees.
• Strong attention to detail and diligence in all tasks.
• Familiarity with CRM systems and data entry processes.
• Ability to handle sensitive data with care and discretion.
• Ability to work under pressure during busy event periods.
• Fluent English; additional languages are a plus.

Responsibilities

• Welcoming and verifying attendee information.
• Comparing IDs with data in the CRM system.
• Capturing photos of attendees for passes and uploading them to the database; preparing and printing passes.
• Restocking the production area as needed.
• Delivering exceptional customer service to attendees throughout the event.
• Handling sensitive data with the utmost care and confidentiality.
• Assisting management with issue resolution related to requests.
• Providing general administrative support to the management team.
• Assisting with setup and dismantling of the event.

Skills

Customer service

Attention to detail

CRM familiarity

Data handling

Work under pressure

English proficiency

Job description

We're looking for enthusiastic candidates to support our client with an important event from 24th to 26th October in London. If you are a detail oriented, customer focused professional who enjoys working in a fast paced, high pressured environment, this role could be the perfect fit.

Key Details

• Location: Soho, London
• Pay: 20.50 per hour
• Dates: 24th, 25th, and 26th October (Must be available for all dates)
• Hours: 7am-5pm

Key Responsibilities

• Welcoming and verifying customer information.
• Comparing IDs with data in the CRM system.
• Capturing photos of customers for their pass and uploading them to the database. Preparing and printing passes.
• Restocking the production area where required.
• Delivering exceptional customer service to all attendees.
• Handling sensitive data with the utmost care.
• Assisting management in resolving any issues with requests.
• Providing general administrative support to the management team.
• Assisting with the set up and dismantling of the event.

Requirements

• The ability to thrive under pressure during a busy event.
• Strong attention to detail and diligence in all tasks.
• Confidence in picking up new systems quickly and familiarity with CRM systems.
• Capability to follow instructions and procedures accurately.
• Excellent customer service skills to ensure a positive experience for all attendees.
• Proficiency in English, knowledge of additional languages is an additional benefit.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.