Event Stewarding Staff

TN United Kingdom; Coventry; On-site; GBP 40,000 - 60,000; Part time

Job summary

An exciting opportunity awaits at a renowned venue in Coventry, where you can join the Event Stewarding Staff on a casual basis. This role is perfect for those who enjoy flexible hours and being part of a vibrant team. Your primary responsibility will be to ensure the safety and satisfaction of guests at various events, from concerts to sports. With full training provided, you will learn essential skills in crowd control and emergency response while enjoying perks like free parking and discounted food. If you’re looking for a dynamic role with the chance to be part of unforgettable experiences, this is the perfect fit for you.

Benefits

Choose your own hours

Weekly pay

Full training provided

Free parking

Discounted food and drink

Qualifications

• Understanding responsibilities for health, safety, and welfare.
• Willingness to undertake NVQ Level 2 Spectator Safety.

Responsibilities

• Provide excellent customer experience at events.
• Control and direct customer flow to ensure safety.
• Assist in emergencies and perform basic first aid.

Skills

Crowd Control

Emergency Response

Health and Safety Awareness

Basic First Aid

Education

NVQ Level 2 Spectator Safety

Job description

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Coventry Building Society Arena is home to unforgettable experiences for conferences, exhibitions, meetings, sport, music and live entertainment. We are an internationally renowned venue which attracts 1.2 million visitors a year and hosts more than 600 events a year.

Coventry Building Society Arena is home to Coventry City Football Club and has hosted some of the world’s biggest names in music, including Coldplay, Rolling Stones, Harry Styles and the Arctic Monkeys.

Our team is committed to providing the best experience and service for all of our visitors.

‘The Best Times Are Here, The Best People Are Here’ at Coventry Building Society Arena.

Overview:

An opportunity has arisen for Event Stewarding Staff to join us on a casual basis. The main purpose of the role is to provide guests with an excellent customer experience for every event attended at CBS Arena

Hours of work:

This role is offered on a Casual Worker basis with no guarantee of work.

Shift assignments are fully flexible and may include early starts, late finishes and weekend working

Rates of pay for this role start from £11.44p/h

Job Description

• To understand their general responsibilities towards the Health, Safety and Welfare of all customers, other stewards, staff members and themselves
• To carry out safety checks
• To control or direct customers who are entering or leaving the venue, to help achieve an even flow of people to and from the venue
• To assist in the safe operation of the venue
• To staff entrances, exits and other strategic points; for example, fire exits, exit gates, entrances which are not continuously secured in the open position whilst the event is open.
• To recognise crowd conditions to ensure the safe ingress, circulation and egress of the event and the prevention of overcrowding, particularly in the aisles and atrium doors.
• To assist customers and emergency services in the event of an emergency.
• To respond to emergencies (such as the early stages of a fire); to raise the alarm and to take the necessary immediate action.
• To undertake specific duties in an emergency or as directed by an event manager of security manager or the appropriate emergency services officer.
• To provide basic emergency first aid.
• Willing to undertake NVQ Level 2 Spectator Safety
• Any other duties deemed reasonable for the role.

Qualifications

Additional Information

• Choose your own hours – work when suits you
• Weekly pay
• Full training provided
• Free parking
• Discounted food and drink from our onsite outlets
• Opportunity to work as part of vibrant and exciting venue team