Event Steward & Host

SUPERMASSIVE; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Steward in Manchester, where you will play a crucial role in delivering an unforgettable immersive experience. This exciting opportunity involves engaging with visitors, ensuring smooth operations, and providing exceptional customer service in a vibrant environment. With both full-time and part-time roles available, you’ll be part of a dynamic team that values creativity and enthusiasm. If you are passionate about hospitality and enjoy working in a lively setting, this role is perfect for you. Don't miss your chance to be part of something unique and impactful!

Benefits

Staff Discounts

Opportunity for Further Training

Dynamic Work Environment

Flexible Shifts

Qualifications

• Previous experience in hospitality or customer service is preferred.
• Confidence in engaging with the public and clear communication is essential.
• Ability to work as part of a team and take initiative.

Responsibilities

• Assist in the smooth running of installations and visitor experience.
• Deliver warm and helpful service throughout guests' visits.
• Help with daily setup and closing tasks for the venue.

Skills

Customer Service

Hospitality Experience

Communication Skills

Proactive Attitude

Ability to Work Under Pressure

Experience with Families and Children

Barista Experience

Interest in Immersive Technology

Job description

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Employer: YesThing Ltd. (trading name SUPERMASSIVE)

Location: 11 Baring St, Manchester M1 2PY

Salary: £12.50 an hour Hours: Full-time or Part-time available – full time preferred

Deadline: Interviewing ASAP

About the Role

Join SUPERMASSIVE at our brand new immersive experience in Depot Mayfield!

We’re looking for friendly, reliable, and proactive team members to help run our bar, as part of our interactive exhibition. You’ll work under the supervision of the Venue Manager to deliver a fantastic experience to every guest.

Key Responsibilities

• Experience Operation:

Assist in the smooth running of installations and excellent visitor experience. For example, scanning tickets, selling and taking payments of merchandise.

• Customer Service & Hosting:

Deliver warm and helpful service throughout the guests visit, for example introducing the space to guests in an engaging way for all ages.

• Stewarding:

Act as a visible, friendly presence—monitoring flow and queues, encouraging positive visitor behaviour and helping maintain the cleanliness and integrity of the space, reporting issues promptly.

• Daily Setup and Close Down:

Help with opening checks, preparing the venue each day, and closing tasks including basic tidying and resetting.

May be occasionally required to provide:

• Bar Service:

Prepare and serve drinks in our café/bar area, maintain cleanliness, restock supplies, and ensure responsible alcohol service.

Skills and Experience We’re Looking For

• Previous experience in hospitality, customer service, events, or attractions is preferred, and handling basic event technology (payments, tickets).
• Confidence working and speaking with the public with a friendly and clear communication style.
• A proactive attitude who can take initiative with a strong team player spirit.
• Ability to stay calm and positive under pressure around the public.
• Experience working with families and children in commercial spaces.
• Previous experience as a barista or in a bar – although training can be provided.
• An interest in immersive technology and experience building.

Requirements:

• Must be available to work Wednesday–Sunday from June - September.
• Must have the right to work in the UK.
• Must be available for training starting June 5th.
• The role requires extended periods of standing and moving about the space.

What We Offer

• £12.50 per hour, as part of a fixed term contract.

• Full time and part time roles available - we prefer full time availability, but are open to part time.

Both daytime and evening shifts will be available: 11am – 11pm approx.

• An exciting chance to be part of a unique new experience in Manchester offering a one of a kind immersive environment using cutting edge technology.

• Staff discounts, and opportunity for further training within events and venues.

• Be part of a large fun event team in a beautiful environment.

How to Apply

Please include

• a covering note explaining how you can excel at the role and what interests you about the venue; no more than two paragraphs.

• any availability restrictions you have from June – Sept 2025

• preference for either daytime or evening shifts.

Please send to the team to [e-mail] with subject : “Steward Application”.

In person interviews due to start ASAP.

If this sounds like something you’re interested in, we’d love to hear from you!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

• Industries

  Entertainment Providers

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