Event Specialist

WSH Group; England; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline for staff

Choices discounts platform

Training Academy

Job summary

WSH Group in the United Kingdom is seeking an Event Specialist to join the Workplace Experience team. You will deliver a wide range of events, meetings, and client experiences, acting as the face of the events function and coordinating with clients and internal teams to ensure professional, compliant, and high-quality service.

The role requires proactive, organised, and detail-oriented candidates who can manage multiple priorities in a fast-paced corporate environment.

Qualifications

• Proven ability to plan and deliver diverse corporate events.
• Strong communication to manage client inquiries promptly.
• Excellent organisational and time management capabilities.
• Attention to detail and adherence to SOPs and policies.
• Experience with event booking and management systems is preferred.

Responsibilities

• Plan, coordinate, and deliver a diverse range of corporate events from enquiry to completion.
• Manage all event delivery elements, meeting deadlines and client expectations.
• Liaise with clients to understand requirements and respond professionally.
• Record booking details and update event information in systems.
• Maximise space utilisation and advise on room setups and facilities.
• Collaborate with colleagues to ensure exceptional service delivery.
• Identify and confirm event requirements while ensuring compliance with policies and safety standards.
• Build client relationships and seek opportunities to enhance the experience.
• Take ownership of client interactions and ensure clear communication across the business.
• Support service improvement initiatives and onboarding of new team members.

Skills

Event planning

Project coordination

Verbal communication

Written communication

Organisational skills

Time management

Stakeholder management

Team collaboration

Tools

Booking systems

Event management tools

Workplace experience platforms

Job description

Event Specialist We are currently recruiting for an Event Specialist to join our professional workplace experience team based within one of the world's leading auditing firms. This is an exciting opportunity for an organised, client-focused, and detail-oriented individual who thrives in a fast-paced corporate environment. You will be responsible for delivering a wide variety of events, meetings, and client experiences, ensuring every event is planned and executed to the highest standard. As the face of the events function, you will work closely with clients, internal stakeholders, and operational teams to create seamless and memorable event experiences while maintaining the highest levels of professionalism, compliance, and service excellence.

Key Responsibilities

• Plan, coordinate, and deliver a diverse range of corporate events from initial enquiry through to completion.
• Manage all event project delivery elements, ensuring deadlines and client expectations are met.
• Liaise with clients to understand requirements and provide professional, timely responses to all enquiries.
• Accurately record booking details and maintain event information within relevant systems.
• Maximise meeting and event space utilisation through comprehensive knowledge of room capacities, facilities, and set-up options.
• Work collaboratively with colleagues and supporting departments to ensure exceptional service delivery.
• Identify, propose, and confirm all event requirements while ensuring compliance with legal, insurance, health and safety obligations.
• Build strong client relationships and continually seek opportunities to enhance the client experience.
• Take ownership of all client interactions and ensure effective communication across the business.
• Support service improvement initiatives, project management activities, and the digitalisation of services.
• Assist with the onboarding and training of new team members, sharing knowledge and best practice.
• Maintain a clean, organised, and professional working environment.
• Report maintenance issues, faults, and hazards promptly.
• Attend team meetings, briefings, and one-to-one sessions, actively contributing ideas for continuous improvement.
• Adhere to all company and client policies, procedures, security protocols, and Standard Operating Procedures (SOPs).
• Maintain proficiency in room booking and visitor registration systems.
• Ensure complete confidentiality of client and business information at all times.

Hours: 40 hours per week, 8 hours with 30 min unpaid break, varying shifts from 08:00-17:00, Mon-Fri Salary: £ 36,386 per annum

The ideal candidate will be a proactive and highly organised professional with a passion for delivering outstanding client experiences.

Essential Skills & Experience

• Strong event planning and project coordination skills.
• Excellent verbal and written communication skills.
• Exceptional organisational and time management abilities.
• Strong attention to detail and commitment to quality.
• Ability to manage multiple priorities in a fast-paced environment.
• Effective problem-solving skills and a proactive approach to challenges.
• Strong stakeholder management and relationship-building capabilities.
• Ability to work collaboratively within a team while taking ownership of individual responsibilities.
• Demonstrated accountability, initiative, and a customer-focused mindset.
• High levels of integrity, professionalism, and discretion when handling confidential information.
• Experience using booking systems, event management tools, or workplace experience platforms would

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.