Event Planner - Corporate & Private Events Lead

Compass Group UK; Exeter; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Healthcare benefits

Annual leave 23 days + bank holidays

Meals on duty

Life assurance

Pension scheme

Training & development

Job summary

Levy UK & Ireland, part of Compass Group, is seeking an Event Planner at Exeter Racecourse to coordinate corporate, commercial and private events. You’ll bridge the gap between sales and operations, manage BEOs and show-rounds, and visit clients to deliver exceptional experiences.

We offer a competitive salary and benefits including healthcare, 23 days’ annual leave, life assurance, meals on duty, and ongoing training opportunities within a supportive hospitality team.

Qualifications

• Experience in conference and events, hospitality or a similar customer-focused environment.
• Excellent communication and relationship-building skills with clients, sponsors and colleagues.
• Strong organizational skills with great attention to detail and the ability to manage multiple priorities.

Responsibilities

• Taking ownership of the BEO and function sheet process, ensuring details are accurate and shared with teams.
• Coordinating confirmed bookings from sales to operations for a smooth handover.
• Managing the show-round diary and client visits to showcase Exeter Racecourse facilities.
• Following up after show-rounds with the sales team to convert opportunities into bookings.
• Identifying opportunities to upsell venue facilities and services to maximise revenue.
• Acting as a key contact for clients, sponsors and internal stakeholders with prompt, professional responses.
• Maintaining booking records and customer information across systems and following procedures.
• Coordinating documentation, work orders and event requirements for effective planning.
• Assisting with deposits, invoicing and payments in line with terms.
• Managing client online booking tools and coordinating accounts with operations where applicable.

Skills

Event planning

Communication

Organization

Sales mindset

Coordination

Poise under pressure

IT skills

Booking systems

Customer service

Team player

Creativity

Tools

Delphi

Gratis

Microsoft Office

Job description

Levy UK & Ireland, part of Compass Group, is seeking an Event Planner at Exeter Racecourse to coordinate corporate, commercial and private events. You’ll bridge the gap between sales and operations, manage BEOs and show-rounds, and visit clients to deliver exceptional experiences.

We offer a competitive salary and benefits including healthcare, 23 days’ annual leave, life assurance, meals on duty, and ongoing training opportunities within a supportive hospitality team.