Event Planner

Broadwick; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

Salt Hospitality Studio is seeking an experienced Event Planner in London to own the client journey from confirmed brief to delivery, driving memorable events and commercial outcomes. You will act as the primary client contact, ensuring alignment with creative and financial objectives while building lasting relationships and revenue through upselling.

You will lead on planning, collaborate across Sales, Kitchen and Operations, and maintain momentum from handover to final delivery, shaping Salt's

Qualifications

• Proven experience planning and managing events in fast-paced environment.
• Experience managing the client journey from confirmed booking through to event delivery.
• Strong client relationship management, with ability to advise and guide clients.
• Excellent organisational skills with multiple events and priorities.
• Strong commercial mindset with upselling experience.
• Ability to work across Sales, Operations and Kitchen teams.
• Strong communication with diverse clients, suppliers and stakeholders.
• Proactive, solutions-focused approach in live events.
• Good understanding of food, beverage and hospitality trends.

Responsibilities

• Manage a portfolio of clients from confirmation to delivery.
• Be the onsite client contact to ensure delivery matches the brief.
• Collaborate with Sales, Kitchen, Operations to execute briefs.
• Create systems and procedures for efficiency and high performance.
• Monitor planning KPIs and client feedback for continuous improvement.
• Oversee event design and styling aligned with trends and client aims.
• Maintain stock of styling and eventware; conduct audits.
• Contribute to tastings, pitches, photoshoots and social content.
• Support proposals for high-value catering briefs and upsell options.
• Coordinate upselling with third-party services via partner network.
• Ensure smooth handover between Sales and Planning.

Skills

Event planning

Client relationships

Organisational skills

Upselling

Cross-functional teamwork

Communication

Problem solving

F&B knowledge

Attention to detail

Tools

CRM systems

Project management tools

Job description

Company: Salt Hospitality Studio

Role: Event Planner

Reports into: Event Planning Team

Location: London

Contract Type: Full Time, Permanent (42.5 hours per week)

Who Salt Hospitality are:

Salt Hospitality Studio is a new hospitality business, launched as a joint venture between Smart Group and Broadwick. Salt is the exclusive catering and hospitality partner across Broadwick's 12 London venues, including Magazine London, Troxy, Exhibition White City, Control Room A, OXO2, Banking Hall, Landing Forty Two, Drumsheds, Landing Canary Wharf, Broadwick Studio, 26 Leake Street and The Pelligon. Salt exists to do things differently: to move beyond the idea of “in‑house catering” and build a hospitality brand in its own right, with its own team, kitchens, identity and standards, built around exceptional food, beverage and service.

What we’re looking for:

As Event Planner, you will take ownership of the client journey once an event has been confirmed, transforming initial briefs into exceptional, high‑performing events from handover through to delivery. Acting as the primary client contact, you will bring every brief to life with flair and precision, curating memorable experiences while driving strong commercial outcomes, building lasting relationships and maximising revenue through thoughtful, strategic upselling.

While Salt's Operations team leads delivery on the day, you remain the strategic lead for the client, guiding decisions, maintaining momentum, and ensuring every element aligns both creatively and commercially, from initial planning through to final delivery.

This is a genuine opportunity for someone who thrives on ownership and relationship‑building to help shape Salt's Planning function as the brand’s portfolio and team continue to grow, delivering events that are as profitable as they are unforgettable.

What you’ll be responsible for:

Event Management

• Manage a portfolio of clients through the planning journey, acting as their dedicated point of contact from confirmation through to delivery.
• Act as the onsite client point of contact, resolving issues calmly and ensuring delivery matches the agreed brief.
• Work closely with Sales, Kitchen, Operations and Kitchens to ensure every event brief is executed with precision and flair.
• Create and embed systems and procedures that drive efficiency, clarity and high performance across every stage of the planning cycle.
• Monitor planning KPIs and client feedback, using insights to drive continuous improvement.

Creative and Product Development

• Support in overseeing event design and styling, ensuring creative direction stays aligned with current trends and client aspirations.
• Support the Head Event Planner in maintain and evolve stock of styling and eventware, carrying out regular audits and submitting replenishment requests.
• Contribute to tastings, pitch presentations, photoshoots and social content that support Salt's brand positioning.

Cross-Functional Collaboration

• Partner with the Sales team to support proposals for high‑value or creative catering briefs.
• Drive post‑confirmation upselling, introducing clients to enhanced catering options, premium products and experiential add‑ons that maximise event value.
• Promote and coordinate upselling of third‑party services, such as floristry, furniture hire and entertainment, through Salt's trusted partner network.
• Ensure a seamless handover between Sales and Planning, keeping clients fully informed and confident at every step.

You’ll need to have:

• Proven experience planning and managing events within a fast‑paced events, venue, catering or hospitality environment.
• Experience managing the client journey from confirmed booking through to event delivery, acting as the primary point of contact throughout.
• Strong client relationship management skills, with the confidence to advise, influence and guide clients while managing expectations.
• Excellent organisational skills and attention to detail, with the ability to manage multiple events, clients and competing priorities at the same time.
• A strong commercial mindset, with experience identifying upselling opportunities and maximising event value while keeping the client experience front of mind.
• The ability to work collaboratively across Sales, Operations and Kitchen teams to turn event briefs into clear, deliverable plans.
• Strong communication skills and the confidence to work with a wide range of clients, suppliers and internal stakeholders.
• A proactive, solutions‑focused approach, with the ability to remain calm and make sound decisions in a live event environment.
• A good understanding of food, beverage and hospitality and how these elements come together to create an exceptional guest experience.

Nice to haves:

• Experience working within a premium catering, hospitality or venue environment.
• Experience planning a varied mix of events, from corporate events and dinners to brand activations and larger‑scale experiences.
• Experience using event planning, CRM or project management systems.
• A strong interest in food, beverage and wider hospitality trends.