Event Operations Coordinator: Data-Driven & Client-Facing

Media Search Inc.; Greater London; On-site; GBP 26,000 - 38,000; Full time

Job summary

Media Search Inc. is seeking a busy, varied Events Operations Coordinator who combines excellent customer service with a real fluency in systems and data.

You’ll be the friendly, reliable face for delegates and sponsors and the engine behind our events. You’ll work across our full events portfolio, from breakfast briefings to awards ceremonies, handling registrations, data quality in HubSpot and Jot Form, and post-event feedback.

Qualifications

• Experience in events, customer-service or coordination roles (1–2 years).
• Excellent customer-service skills and a professional demeanor with delegates and sponsors.
• Tech-minded with interest in systems, data, and automation; quick to learn new tools.
• Clear, reliable communicator able to build relationships across teams.
• Highly organized with meticulous attention to detail and ability to manage multiple deadlines.
• A proactive problem-solver who stays calm under busy workloads and follows tasks through to completion.
• Team player who enjoys variety and is eager to contribute across the business.
• Willingness to travel globally for events and work flexible hours around event dates.

Responsibilities

• Set up event registration forms on Jot Form and test before going live.
• Process registrations and maintain data accuracy across events.
• Track bookings and revenue in HubSpot and reduce spreadsheet use.
• Provide the team with weekly booking updates and breakdowns.
• Prepare attendee badges and manage registration lists during events.
• Be the main point of contact for delegate queries and post-event feedback.

Skills

Customer service

Communication

Organizational skills

Team player

Problem-solving

Tech-minded

Learning agility

Travel willingness

Attention to detail

Time management

Tools

HubSpot

Jot Form

WordPress

Job description

Media Search Inc. is seeking a busy, varied Events Operations Coordinator who combines excellent customer service with a real fluency in systems and data.

You’ll be the friendly, reliable face for delegates and sponsors and the engine behind our events. You’ll work across our full events portfolio, from breakfast briefings to awards ceremonies, handling registrations, data quality in HubSpot and Jot Form, and post-event feedback.