Event Operations Coordinator

TN United Kingdom; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a vibrant and inclusive charity dedicated to saving lives through first aid services. As an Event Coordinator, you'll plan and deliver medical provisions at various events, ensuring high standards of care. This role offers a supportive culture with opportunities for career growth, a healthy work-life balance, and numerous benefits, including generous holiday and flexible working arrangements. Be part of a passionate team making a real difference in communities across the UK.

Benefits

Generous pension

Hybrid working arrangements

33 days holiday (increasing to 38)

Free first aid courses

Cycle-to-work scheme

Life assurance

Flu jabs

Eye care

Mental health tools

Volunteering days

Qualifications

• Proven experience in operations planning and delivery.
• Experience using computerized planning systems and data input.

Responsibilities

• Develop and manage detailed plans for events.
• Ensure high-quality patient care at all times.
• Build relationships with customers and event organizers.

Skills

Operations planning and delivery

Computerized planning systems

Stakeholder relationship management

Effective communication skills

Tools

Data input applications

Job description

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Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century? As one of the country’s best-loved charities, St John Ambulance has played a pivotal role in responding to the pandemic, as well as addressing ‘everyday’ health emergencies, training, supporting communities, and improving young people’s lives.

As an industry leader in event medical care, St John Ambulance provides staff at thousands of events across the UK each year – from major sporting fixtures to county fairs. This is an exciting opportunity to join the Events Team as an Event Coordinator, responsible for planning and delivering first aid and medical provision. This busy and varied role involves developing event plans, assisting with resourcing and deployment, and supporting event logistics. Due to the nature of this role, there will be a requirement to work unsociable hours, including weekends, and to travel across your region.

We pride ourselves on being a great place to work, offering a supportive culture with opportunities for career growth, a healthy work-life balance, and recognition for your contributions. The role benefits include a competitive salary, generous pension, hybrid and flexible working arrangements, 33 days holiday (including bank holidays), increasing to 38 days over 5 years, options to buy and sell holiday, free first aid and mental health courses, discounts through Blue Light and NHS online shopping, cycle-to-work scheme, life assurance, flu jabs, eye care, mental health and wellbeing tools, and volunteering days.

Please see the job description for more details (available on our website or after clicking apply).

About You:

• Proven experience in operations planning and delivery
• Experience using computerized planning systems, data input, and applications
• Experience developing and managing relationships with external stakeholders such as Safety Advisory Groups
• Ability to work independently and take responsibility for end-to-end event delivery
• Effective communication skills at all levels with internal and external stakeholders

About The Role:

• Develop and manage detailed plans, including resource levels and risk assessments
• Lead planning for assigned events within a geographical area, escalating issues as needed
• Ensure high-quality, safe patient care at all times
• Represent St John at external multiagency meetings and safety advisory groups to support mass participation events
• Build and maintain effective relationships with customers, event organisers, and volunteers to ensure high service standards

About Us:

This is a fantastic opportunity to join a team of over 1,700 employees and 30,000 volunteers, united by our goal of saving lives through first aid services, training, and campaigning. As a charity with a rich heritage and long history of service, we are proud of our past and excited about building a healthier, safer, more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling access to physical and mental health first aid. We do this through community response and outreach services (e.g., ambulance response, falls response, Night Time Economy, and homelessness outreach) and by empowering people with vital clinical skills through programs like Volunteers and Community Advocates, NHS Cadets, and Young Responders.