Event Operations Assistant - Soho Farmhouse

Soho House & Co.; Chipping Norton; On-site; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Weekly Pay

Team meal on shift

Soho Friends Membership

Staff discount on Food & Drink 50%

Staff Room Rates

Health Cash Plan

Dental Plan

Birthday Day Off

50% Staff Discount on Cowshed & Soho H

Paid charity days (2 days/year)

Free Counselling Sessions

Training & Events

Job summary

Soho House & Co. in the United Kingdom is hiring an Events Operations Assistant to deliver exemplary service at a range of events and functions, ensuring guests enjoy a positive, memorable experience.

This role focuses on greeting guests, setting up banquet tables, coordinating with kitchen and bar staff, and attending to special requests with precision and warmth. A friendly, reliable team player thriving in a fast-paced venue is ideal.

Qualifications

• Experience in busy high-profile venues preferred.
• Fluent English required.
• 1–2 years in hospitality/service roles preferred.

Responsibilities

• Greet and assist guests in a friendly, professional manner.
• Set up and maintain banquet/event tables, serve food and beverages, clear dishes promptly.
• Communicate with kitchen, bar, and service teams to coordinate smooth service.
• Pay close attention to table settings, presentation, and guest dietary needs.
• Address guest requests and issues promptly and courteously.
• Collaborate with event staff to ensure seamless execution.
• Assist with breakdown, cleaning and re-setting of event spaces.
• Describe menu items, allergens, and preparations to guests as needed.

Skills

Customer Service

Table Service

Communication

Attention to Detail

Problem-solving

Teamwork

Multitasking

Fluent English

Job description

At Soho House, the Events Operations Assistant is involved in providing exemplary service during various events and functions. Events Operations Assistant play a crucial role in ensuring that guests have a positive and enjoyable experience

What’s in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (option to add children)
• Dental Plan (option to add children)
• Birthday Day Off
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Customer Service: Greeting and assisting guests in a friendly and professional manner, addressing their needs, and ensuring overall satisfaction.
• Table Service: Setting up and maintaining banquet or event tables, serving food and beverages, and clearing dishes in a timely and efficient manner.
• Communication: Effectively communicating with kitchen staff, bartenders, and other service team members to coordinate the smooth flow of the event.
• Attention to Detail: Paying close attention to details such as table settings, food presentation, and ensuring that guests’ requests and preferences are met.
• Problem-solving: Quickly addressing any issues or challenges that may arise during the event, such as handling special dietary requests or resolving guest concerns.
• Teamwork: Collaborating with other event staff, including servers, bartenders, and event coordinators, to ensure seamless execution of the event.
• Efficiency: Working efficiently to ensure timely service and contribute to the overall success of the event.
• Anticipate guest needs and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Breakdown, clean and set-up of tables, buffets, and food station’s
• Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item’s origin, taste, and preparation methods; communicate guest requests including any special needs or requests to the kitchen.
• To retain menu information including all allergen notices.

What we are looking for…

A successful Events Operations Assistant for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.

• Passion for Food, drink and hospitality
• Strong attention to details
• Excellent customer service
• Fluent in English
• Organised and reliable
• Ability to handle feedback to achieve member satisfaction
• Ability to multitask and work in a fast-paced environment
• Ability to understand and follow written and verbal instructions

Physical Requirements:

• Must be over the age of 18
• Must be able to seize, grasp, turn and hold objects by hand
• Able to work on your feet for at least 8 hours

Pay Range

£15—£15 GBP