Job Description: Events Manager
Role Overview
An Events Manager is required to own the planning, delivery, and guest experience across every event at a one-of-a-kind boutique retreat and lifestyle venue in North Yorkshire. Set within 250 acres of countryside, just 10 minutes from Darlington, the venue continuously expands with a wide range of facilities and experiences-from unique cabins and campervan pitches to padel courts, yoga studio, sauna, ice bath, and cinema room.
This is a strategic, guest-led role responsible for developing and growing the events offering over time. You will lead the events function, line manage the Events Assistant, and work directly with Managers on the ground to bring the events calendar to life.
Key Responsibilities
- Own end-to-end event planning and delivery for all event @types, ensuring consistently excellent guest experience and operational readiness.
- Take strategic ownership of how the events offering develops and grows over time, including continuous improvement of format, packages, and commercial performance.
- Lead the Events team, including line management of the Events Assistant (planning support, training, rota coordination, performance and development).
- Collaborate with Managers on the ground to coordinate venue resources, schedules, staffing, and on-site execution.
- Manage guest experience across all touchpoints (pre-event communications, arrival, hospitality, programming, smooth running, and post-event follow-up).
- Deliver events across diverse segments, including but not limited to;
- Corporate retreats and team events
- Wellness days
- Wedding celebrations
- Car shows
- Coordinate cross-functional stakeholders (hospitality, wellness, activities, grounds/operations, and any external partners where applicable).
- Ensure event compliance and risk management, including health & safety practices, safe site operations, and event documentation.
- Support marketing and sales activity by contributing to event ideas, proposals, packages, and seasonal calendar planning.
- Monitor budgets and profitability where required (pricing, cost control, supplier spend, staffing levels, and resource planning).
- Maintain high standards of communication, ensuring stakeholders are informed, deadlines are met, and plans are executed to brief.
Person Specification
- Proven experience in event management (ideally across hospitality, leisure, corporate, or community/event venues).
- Strong organisational skills with the ability to manage multiple events simultaneously.
- Demonstrable ability to lead and develop a small team.
- Excellent guest service mindset with confidence in handling enquiries, changes, and on-the-day issues.
- Strong stakeholder management across operations, programming, and customer-facing teams.
- Understanding of event operations, planning processes, and basic risk/health & safety considerations.
- Ability to think strategically about the product (events offering) and improve it over time.
- Flexibility to work evenings, weekends, and during peak event periods.
What We Offer
- Opportunity to shape and grow the events offering at a unique boutique retreat and lifestyle venue.
- Work within an expanding site with a variety of guest experiences and facilities.
- Direct influence on the events calendar-from corporate retreats and wellness days to weddings, tournaments, and celebrations.
- Supportive working environment with opportunities for progression as the venue continues to grow.
Location
North Yorkshire (within 250 acres countryside), 10 minutes from Darlington.