Event Manager

LED Community Leisure; Exmouth; On-site; GBP 25,000 - 36,000; Full time

Benefits offered by this job

Annual leave 23 days

Gym membership

Staff Discount Card

My Staff Shop

Employee assistance

Leave purchase scheme

Free bowling

Free soft play

Career development

Above & Beyond Award

Job summary

Ocean, Exmouth, part of LED Community Leisure, is seeking an enthusiastic Event Manager to lead weddings, corporate functions and community events. You will plan, coordinate and deliver exceptional experiences from enquiry to post-event follow-up.

A highly organised, people-focused candidate will build relationships with clients, liaise with suppliers and teams, and ensure events run smoothly, safely and to a high standard, even in busy periods.

Qualifications

• Experience in planning and delivering events, with emphasis on weddings.
• Strong organisational skills and attention to detail.
• Excellent communication and customer service abilities.
• Ability to build relationships with clients, suppliers and internal teams.
• Ability to work evenings and weekends as required.

Responsibilities

• Oversee full event journey from enquiry to delivery and post-event follow-up.
• Coordinate event details with clients and advise on best approaches.
• Manage enquiries, show rounds and client relationships.
• Liaise with operations, chefs, suppliers and partners to deliver exceptional experiences.
• Support and develop a varied programme of events throughout the year.
• Promote events with marketing colleagues to maximise attendance.
• Monitor budgets, performance and customer feedback to improve the offer.
• Lead by example and maintain high service standards.
• Ensure events are delivered safely and in line with health and safety requirements.

Job description

Event Manager

Ocean, Exmouth

About the Role

We're looking for an enthusiastic, organised and people-focused Event Manager to join our team at Ocean, Exmouth. This is an exciting opportunity for someone who loves creating memorable experiences and thrives in a fast-paced environment. From weddings and celebrations to corporate functions and community events, you'll play a key role in planning, coordinating and delivering exceptional events that keep customers coming back and help establish Ocean as one of the South West's leading event destinations.

If you're passionate about events, enjoy building relationships, and take pride in delivering outstanding customer experiences, we'd love to hear from you.

What You'll Be Doing

As Event Manager, you'll oversee the full event journey from initial enquiry through to delivery and post-event follow-up. You'll work closely with clients to understand their requirements, offer advice and guidance, coordinate event details and ensure every aspect of the experience is delivered to the highest standard. Whether it's a wedding, birthday celebration, conference, charity event or an Ocean-led experience, you'll make sure every detail is planned and executed seamlessly.

You’ll be responsible for:

• Managing event enquiries and guiding clients through the booking process
• Conducting venue show rounds and building strong client relationships
• Planning and coordinating events to ensure they run smoothly and professionally
• Liaising with operational teams, chefs, suppliers and external partners to deliver exceptional experiences
• Supporting and developing a varied programme of events throughout the year
• Working alongside marketing colleagues to promote events and maximise attendance
• Monitoring event performance, budgets and customer feedback to continually improve the offer
• Leading by example, supporting colleagues and helping maintain high service standards across the venue
• Ensuring all events are delivered safely and in line with health, safety and compliance requirements

This is a varied and hands-on role where no two days are the same.

About You

We're looking for someone who:

• Has previous experience managing or coordinating events with an emphasis on Weddings
• Is highly organised with excellent attention to detail
• Builds positive relationships with customers, colleagues and suppliers
• Remains calm under pressure and enjoys working in a busy environment
• Has outstanding communication and customer service skills
• Can manage multiple priorities while delivering exceptional standards
• Brings creativity, initiative and a proactive approach to problem-solving
• Is flexible and willing to work evenings and weekends when required by the business

Why Join Us?

• A key role where you can shape and grow Ocean's events offering
• The opportunity to work in a vibrant waterfront venue with significant potential
• A supportive and collaborative team environment
• Ongoing training, development and career progression opportunities
• The chance to create memorable experiences for thousands of guests every year

Fantastic Team Benefits

• Annual leave from 23 days (pro rata), rising to 28 days with service, plus bank holidays
• Enhanced sickness pay (after probation)
• Complimentary gym, swim and group exercise membership
• Staff Perks Discount Card - save up to 20% at food outlets, plus exclusive LED discounts
• My Staff Shop employee benefit scheme
• Employee Assistance Programme and confidential counselling
• Annual leave purchase scheme for extra flexibility
• Free bowling for you and your household at Ocean
• Free soft play for dependent children at Ocean
• Personal development training and career progression opportunities
• Above & Beyond Award Scheme recognising exceptional contributions

Diversity & Inclusion

LED Group is proud to be an inclusive employer and welcomes applications from all backgrounds and abilities. What matters most to us is your passion, commitment and desire to make a positive difference.