Event Healthcare Coordinator

St John Ambulance; Greater London; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Hybrid, Flexible working

33 days holiday (incl. bank holidays)

Cycle to work scheme

Electric Vehicle Scheme

Health and Wellbeing portal

Discounts - Blue Light/NHS and more

Job summary

St John Ambulance in London seeks an Event Healthcare Coordinator to plan and deliver high-quality first aid and medical provision across diverse events. You will own end-to-end event coordination, including staffing, logistics, equipment, and safety plans.

The role requires strong organisational skills, excellent communication, and the ability to work under pressure in a fast-paced environment. Hybrid/flexible working options are available.

Qualifications

• You will have experience in operational planning, coordination, and delivery.
• Experience using planning systems and Microsoft Office applications, particularly Excel.
• Ability to work under pressure and meet strict deadlines.
• Experience in events, emergency or operational environments is advantageous.
• Excellent communication and relationship-building skills.

Responsibilities

• Lead end-to-end planning and coordination of Event Healthcare provision across a range of events and activities.
• Develop operations plans, risk assessments, and resource requirements to ensure safe and effective event delivery.
• Coordinate staffing, vehicles, equipment, and logistics to meet agreed levels of medical and first aid provision.
• Build strong relationships with customers, volunteers, local authorities, and multi-agency partners to deliver exceptional service.
• Monitor event performance, produce reports, and support continuous improvement through evaluation and feedback.
• Represent St John at planning meetings and contribute to the delivery of large scale and mass participation events.

Skills

Operational planning

Coordination

Customer relationship

Communication

Planning systems

Tools

Microsoft Office

Excel

Planning systems

Job description

At St John Ambulance we are proud to be England's first aid charity and have ambitious plans to become the leading authority in Event Healthcare. We are looking for a proactive and organised Event Healthcare Coordinator to play a key role in planning and delivering high-quality first aid and medical provision at a wide range of events.

This is an exciting opportunity for someone who thrives in a fast-paced operational environment and enjoys building strong relationships with customers, volunteers, and multi-agency partners. You will take ownership of the end-to-end coordination of events within your region, ensuring resources, logistics, staffing, equipment, and operational plans are delivered safely, efficiently, and to the highest standard.

• Lead the end-to-end planning and coordination of Event Healthcare provision across a range of events and activities
• Develop operations plans, risk assessments, and resource requirements to ensure safe and effective event delivery
• Coordinate staffing, vehicles, equipment, and logistics to meet agreed levels of medial and first aid provision
• Build strong relationships with customers, volunteers, local authorities, and multi-agency partners to delivery exceptional service
• Monitor event performance, produce reports, and support continuous improvement through effective evaluation and feedback
• Represent St John at planning meetings and contribute to the delivery of large scale and mass participation events

You will be a highly organised and motivated individual with experience in operational planning, coordination, and delivery, ideally within a fast-paced or event-focused environment. Comfortable managing multiple priorities, you will have the confidence to take ownership of end-to-end event planning while ensuring exceptional standards of service, safety, and patient care are maintained throughout.

You will be an excellent communicator who can build strong working relationships with customers, volunteers, colleagues, and external partners. With the ability to work collaboratively across teams and agencies, you will thrive in situations that require problem-solving, adaptability, and attention to detail.

To be successful in this role, you will have experience using planning systems and Microsoft Office applications, particularly Excel, alongside strong organisational skills and the ability to work effectively under pressure and to strict deadlines. Experience in operations planning, project coordination, or emergency/event environments would be advantageous.

This is a fantastic opportunity to join a team of over 1,100 employees and over 28,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, and Young Responders programmes).

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women's groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.

Full Time/Permanent

Our offer to you

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme (subject to terms)
• Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts - you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping