Evenings & Weekend Lettings Officer

North Star; Greater London; On-site; GBP 14,000 - 18,000; Part time

Job summary

North Star Community Trust is seeking a reliable Casual Lettings Officer to support lettings across academy sites in the evenings and weekends. You will prepare facilities for hirers, welcome visitors, monitor usage and respond to issues during bookings.

Role requires strong organisational skills, good communication and a calm, professional approach. You will work independently, following safeguarding, health and safety procedures to keep facilities safe and welcoming.

Qualifications

• Is organised, punctual and able to prepare and secure facilities effectively.
• Has a professional, friendly and helpful approach when dealing with hirers and visitors.
• Can work independently and use initiative for minor issues.
• Understands safeguarding, security, health and safety procedures.
• Is confident carrying out site checks and monitoring facility use.
• Is willing to perform practical tasks such as moving furniture and light cleaning.
• Can respond calmly to emergencies and escalation concerns.
• Is flexible to work evenings and weekends.
• Willing to complete Trust training and follow site procedures.

Responsibilities

• Prepare facilities for hirers.
• Welcome and support users on site.
• Monitor the appropriate use of Trust premises.
• Respond to issues that arise during bookings.
• Ensure facilities are left clean, tidy and secure after each letting.

Skills

Organised

Punctual

Customer service

Communication skills

Independent working

Safeguarding awareness

Health and safety

Job description

North Star Community Trust is seeking a reliable Casual Lettings Officer to support lettings across academy sites in the evenings and weekends. You will prepare facilities for hirers, welcome visitors, monitor usage and respond to issues during bookings.

Role requires strong organisational skills, good communication and a calm, professional approach. You will work independently, following safeguarding, health and safety procedures to keep facilities safe and welcoming.