Evening & Weekend Mental Health Practitioner

Teesside Mind Ltd; Tees Valley; On-site; GBP 17,000 - 25,000; Part time

Job summary

Teesside Mind Ltd is seeking compassionate Mental Health Practitioners to support Redcar Safe Haven, a community-based alternative to NHS crisis support. The role runs evenings and weekends in a non-clinical, welcoming environment for individuals in mental health crisis.

You will work under supervision, provide trauma-informed, person-centred care, support safety planning, signpost to services, and maintain detailed records.

Qualifications

• Experience delivering mental health crisis support.
• Experience with trauma-informed approaches to care.
• Experience in assessment and care planning.

Responsibilities

• Provide one-to-one support to individuals in crisis via face-to-face, telephone, video, or messaging platforms.
• Apply trauma-informed and person-centred approaches to help individuals stabilise emotions and manage distress.
• Support individuals with safety planning, ensuring they leave the service with a clear and supportive plan in place.
• Provide practical guidance, signposting to relevant services and making onward referrals where appropriate.
• Respond to referrals, manage appointments, and conduct follow-up calls to ensure continuity of care.
• Work collaboratively with colleagues and external partners to ensure joined-up support and effective communication.
• Maintain accurate and high-quality record keeping supporting safety, accountability, and service evaluation.
• Promote influence and participation of people with lived experience, encouraging feedback and participation in service development.
• Uphold principles of equity and inclusion, ensuring access for marginalised groups and reducing stigma.
• Participate in ongoing training and professional development, maintaining up-to-date knowledge and skills.
• Adhere to all organisational policies, including safeguarding, health & safety, and information governance.
• Support the Team Lead in maintaining a safe, calm, and welcoming environment during each shift.

Skills

Empathy

Communication

Crisis support

Trauma-informed care

Teamwork

Independent work

Remote support

Education

Level 3 qualification

Job description

Teesside Mind Ltd is seeking compassionate Mental Health Practitioners to support Redcar Safe Haven, a community-based alternative to NHS crisis support. The role runs evenings and weekends in a non-clinical, welcoming environment for individuals in mental health crisis.

You will work under supervision, provide trauma-informed, person-centred care, support safety planning, signpost to services, and maintain detailed records.