Evening Sales Advisor – Part-Time Contact Centre

Ee Gosforth; North East; On-site; GBP 12,000 - 15,000; Part time

Job summary

EE Gosforth is seeking an enthusiastic Sales Operator for evenings, part-time 20 hours a week, based in Cramlington with links to Newcastle upon Tyne. You will join our contact centre team and handle calls from EE customers, guiding them to the best deals on phones and broadband.

We value energetic people who enjoy talking to customers, with strong listening skills. Training is provided and you’ll work alongside teams in Newcastle and North Tyneside.

Qualifications

• Outgoing personality with ability to talk to people.
• Ability to deal with customers in a friendly, helpful manner.
• Willingness to learn the EE product portfolio and offers.

Responsibilities

• Take incoming calls from existing EE customers to help them find the best deals on phones and broadband.
• Assist customers in navigating the different tech products EE sells.
• Listen effectively to customer needs and provide clear guidance.

Skills

Customer service

Communication

Active listening

Job description

EE Gosforth is seeking an enthusiastic Sales Operator for evenings, part-time 20 hours a week, based in Cramlington with links to Newcastle upon Tyne. You will join our contact centre team and handle calls from EE customers, guiding them to the best deals on phones and broadband.

We value energetic people who enjoy talking to customers, with strong listening skills. Training is provided and you’ll work alongside teams in Newcastle and North Tyneside.