Evening Room Attendant

Iconic Hotels & Resorts; Greater London; Hybrid; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Refer a friend

Awards night

Stay discounts

Wellness benefits

Career progression

Learning & development

Wellbeing initiatives

Holiday entitlement

Life assurance

Cycle to work

F&B discounts

Free meals

Job summary

Nobu Hotel London Portman Square is seeking an Evening Room Attendant to maintain pristine rooms during the 2:30 pm–11:00 pm shift. Join a luxury property renowned for Craftsmanship and guest-centric service in the heart of London.

You will deliver meticulous room preparation, respond to guest requests with professionalism, and mentor colleagues to uphold Nobu standards. Flexible 5-day workweek and opportunities to grow within the Nobu portfolio are available.

Qualifications

• Experience in housekeeping within a luxury hospitality environment.
• Eye for detail and a proactive attitude to guest care.

Responsibilities

• Prepare and refresh guest rooms to the highest standards during evening service.
• Ensure rooms meet Nobu’s exacting requirements before sign-off.
• Respond promptly and professionally to guest requests.
• Record and communicate guest preferences for personalised experiences.
• Report maintenance issues quickly and accurately.
• Maintain housekeeping supplies and equipment with care and efficiency.
• Support and mentor new team members, fostering collaboration and excellence.
• Attend team briefings and contribute ideas for continuous improvement.
• Demonstrate a proactive, positive approach to work and guest care.
• Uphold safety procedures and statutory standards at all times.

Skills

Luxury hospitality experience

Attention to detail

Proactive attitude

Mentoring teammates

Job description

As an Evening Room Attendant at Nobu Hotel London Portman Square, you’ll play a vital role in creating a serene and luxurious environment for our guests during the evening hours. Working from 2:30 pm to 11:00 pm ,5 days a week, you’ll ensure every room is prepared to perfection, every detail reflects Nobu’s crafted approach, and every guest feels truly cared for.

This is an opportunity to join one of London’s most iconic luxury hotels and be part of a globally recognised brand. You’ll work in a dynamic, fast-paced environment where precision and pride matter, with opportunities to learn, grow and progress within the wider Nobu portfolio.

You will

• Prepare and refresh guest rooms to the highest standards during evening service
• Ensure rooms meet Nobu’s exacting requirements before sign-off
• Respond promptly and professionally to guest requests
• Record and communicate guest preferences for personalised experiences
• Report maintenance issues quickly and accurately
• Maintain housekeeping supplies and equipment with care and efficiency
• Support and mentor new team members, fostering collaboration and excellence
• Attend team briefings and contribute ideas for continuous improvement
• Demonstrate a proactive, positive approach to work and guest care
• Uphold safety procedures and statutory standards at all times
• Act as an ambassador for Nobu values of Family, Crafted, Smile and Kokoro

What We’re Looking For

You bring experience in housekeeping within a luxury hospitality environment and thrive in a role where precision and speed matter. You have an eye for detail, a passion for creating exceptional guest experiences and a proactive attitude that sets you apart. If you want to challenge yourself and grow in one of London’s leading lifestyle hotels, this is your opportunity.

Shifts are 5 out of 7 days a week 2.30pm - 11pm - must be fully flexible through the week.

Benefits of Joining Our Team

• £1000 Refer a Friend Scheme
• Two hotel-wide social events each year including our Employee Awards Night
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and wellness treatments
• Opportunities to progress within our hotel and the wider Nobu portfolio
• Innovative learning and development programs
• Exciting wellness and volunteering initiatives
• Up to 33 holiday days through length of service
• Life Assurance Scheme
• Cycle to Work Scheme
• Discounts on all food and beverage
• Free meals while on duty