Evening Luxury Room Attendant – Guest Care & Growth

Nobu Hospitality; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Refer a friend

Employee awards night

Overnight discounts

Pilates discount

Learning programs

Wellness initiatives

Holiday allowance

Life insurance

Cycle to work

Food & beverage discounts

Free meals

Job summary

Nobu Hospitality in London’s Portman Square is seeking an Evening Room Attendant to prepare and refresh guest rooms to the highest standards during the evening shift (2:30pm–11pm). You will ensure rooms meet Nobu’s exacting requirements and respond promptly to guest requests.

Join a iconic luxury hotel brand, where you’ll work in a fast-paced, detail-driven environment, learn and progress within the Nobu portfolio, and contribute to exceptional guest experiences with pride and teamwork.

Qualifications

• Experience in housekeeping within a luxury hospitality environment.
• Eye for detail and passion for creating exceptional guest experiences.
• Ability to work in a fast-paced, shift-based role.

Responsibilities

• Prepare and refresh guest rooms to the highest standards during evening service.
• Ensure rooms meet Nobu’s exacting requirements before sign-off.
• Respond promptly and professionally to guest requests.
• Record and communicate guest preferences for personalised experiences.
• Report maintenance issues quickly and accurately.
• Maintain housekeeping supplies and equipment with care and efficiency.
• Support and mentor new team members, fostering collaboration and excellence.
• Attend team briefings and contribute ideas for continuous improvement.
• Demonstrate a proactive, positive approach to work and guest care.
• Uphold safety procedures and statutory standards at all times.
• Act as an ambassador for Nobu values of Family, Crafted, Smile and Kokoro.

Skills

Luxury hotel housekeeping

Attention to detail

Fast-paced environment

Guest service mindset

Job description

Nobu Hospitality in London’s Portman Square is seeking an Evening Room Attendant to prepare and refresh guest rooms to the highest standards during the evening shift (2:30pm–11pm). You will ensure rooms meet Nobu’s exacting requirements and respond promptly to guest requests.

Join a iconic luxury hotel brand, where you’ll work in a fast-paced, detail-driven environment, learn and progress within the Nobu portfolio, and contribute to exceptional guest experiences with pride and teamwork.