Evening Concierge Security Officer – Customer Focus

Corps Security; Manchester; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Company sick pay scheme

Paid SIA license renewals

Enhanced Family Leave Pay

Cycle to Work Scheme

High staff discounts & rewards scheme

Access to Digital GP

Excellent pension scheme

Death in Service - £5000

Recruitment bonus scheme

New business lead scheme

Employee assistance programme

Job summary

Corps Security is seeking a friendly Concierge Security Officer to ensure a safe, comfortable environment for Client staff in an executive workspace. You will deliver consistent service on site, handle incidents professionally, and escalate as required while embracing site culture.

The role is 20 hours per week, Monday to Friday 17:00–21:00, on-site in Manchester. You will contribute to security operations, build relationships with guests, and support management in service improvements.

Qualifications

• Excellent communication skills and a strong customer focus.
• A valid SIA Front-Line License - essential
• Ability to work to deadlines, multitasking and working under pressure.
• Excellent IT skills including Microsoft Office (e.g. Excel)
• Able to achieve a standard DBS and vetting to BS7858 Standards

Responsibilities

• High standards of performance, professionalism, and customer service at all times.
• Full compliance with operational instructions (e.g. alarm responses, building access, Production) and external regulations.
• Reporting/Escalating issues following Chain of Command.
• Produce clear, logical, and well-written operational reports to required timeframes.
• To be fully conversant with site systems and procedures.
• Support Corps Security and site management teams in identifying and implementing service improvements.
• To build relationships with internal and external guests to enhance the security provision.
• To have a deep understanding of all changes in building occupiers, set up and productions; and to ensure information is passed both upwards and cascaded downwards.
• Maintaining safety and security through the operation of the integrated security systems.
• Liaise with supervisors and both Corps Security and management with regards to building maintenance and H&S issues.
• Liaise with external authorities including the police.
• Ensure all policies and procedures are followed.
• Providing immediate response in the event of any minor/major incidents, ranging from responding to medical incidents, fire alarm activation/evacuations and crisis response.

Skills

Customer service

Communication

Job description

Corps Security is seeking a friendly Concierge Security Officer to ensure a safe, comfortable environment for Client staff in an executive workspace. You will deliver consistent service on site, handle incidents professionally, and escalate as required while embracing site culture.

The role is 20 hours per week, Monday to Friday 17:00–21:00, on-site in Manchester. You will contribute to security operations, build relationships with guests, and support management in service improvements.