Europe Marketing Services Planning & Operations Manager

VISA; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

Visa is seeking a Business Planning and Operations Manager for Europe Marketing Services to strengthen commercial, financial and operational discipline. You will translate complex data into clear actions for leadership, supporting forecasting, pricing, workforce planning and automated reporting.

The role requires strong analytical, financial and stakeholder-management skills, with experience across Marketing Services, Finance and HR. Hybrid in-office work is expected.

Qualifications

• Experience in business operations, FP&A or related analytical roles.
• Strong analytical and problem-solving skills with a data-driven approach.
• Solid financial and commercial acumen including forecasting concepts.
• Advanced Excel and PowerPoint for executive-level analysis and presentations.
• Excellent communication, stakeholder management and project-management skills.

Responsibilities

• Maintain an integrated view of revenue, margin, pipeline and workforce; prepare concise materials for reviews.
• Support pricing reviews, margin modelling and governance across Europe.
• Coordinate workforce planning, headcount and capacity data; highlight gaps.
• Standardise and automate reporting and data consolidation; document processes and controls.
• Translate financial and operational information for non-finance audiences; manage owners and deadlines.

Skills

Analytical thinking

Stakeholder management

Problem-solving

Communication skills

Project management

Tools

Excel

PowerPoint

Power BI

CRM systems

AI tools

Job description

Visa is seeking a Business Planning and Operations Manager for Europe Marketing Services to strengthen commercial, financial and operational discipline. You will translate complex data into clear actions for leadership, supporting forecasting, pricing, workforce planning and automated reporting.

The role requires strong analytical, financial and stakeholder-management skills, with experience across Marketing Services, Finance and HR. Hybrid in-office work is expected.