Europe & International Insights & Analytics Lead

GSK; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

ViiV Healthcare in London is seeking an Insights & Analytics Manager, Europe & International, to deliver performance analysis, market intelligence and targeted research. Reporting to the Data & Analytics Director, you will combine internal data with external intelligence to explain results and guide regional strategy.

You will collaborate across field, digital and medical channels, synthesize data, and provide actionable recommendations to senior leadership in a fast-paced, matrix environment.

Qualifications

• Bachelor’s degree or equivalent in Business, Economics, Statistics, Mathematics, Market Research, Life Sciences or a related field is required.
• Significant experience integrating performance, market and customer evidence to inform commercial decisions in pharma/healthcare is desirable.
• Ability to translate complex analyses into clear commercial implications for senior stakeholders.
• Excellent written and verbal communication; strategic partnership with regional/global teams.
• Experience with KPI design, performance analysis, and market research methodologies.

Responsibilities

• Apply KPI definitions to support a standardised regional view of performance.
• Provide timely, decision-ready performance data for regional forums.
• Interpret performance measures and translate into actionable insights for leadership.
• Explain drivers behind performance gaps and recommend where leadership should act.
• Integrate performance data, customer analytics, and external intelligence to inform decisions.
• Analyse customer engagement across field, digital and medical channels using Global CX tools.

Skills

Customer Insights

Data to Insights

Digital Fluency

Influencing Without Authority

Market Knowledge

Scientific Literacy

Education

Bachelor’s degree or equivalent in Business, Economics, Statistics, Mathematics, Market Research, Life Sciences or a related field

Tools

Global CX tools

Job description

ViiV Healthcare in London is seeking an Insights & Analytics Manager, Europe & International, to deliver performance analysis, market intelligence and targeted research. Reporting to the Data & Analytics Director, you will combine internal data with external intelligence to explain results and guide regional strategy.

You will collaborate across field, digital and medical channels, synthesize data, and provide actionable recommendations to senior leadership in a fast-paced, matrix environment.