EUC Engineer

CGI; Crewe by Farndon; On-site; GBP 35,000 - 45,000; Full time

Job summary

Join CGI as an EUC Engineer where you will maintain and improve desktop computing environments. This role offers the opportunity to work on diverse IT projects while providing excellent customer service and technical support. With a competitive salary and a commitment to professional growth, CGI is recognized as a top employer.

Benefits

Competitive salary

Excellent pension

Private healthcare

Share scheme

Qualifications

• Proven experience in desktop hardware support and maintenance.
• Strong knowledge of operating systems, including Windows and macOS.
• Familiarity with virtualization technologies and endpoint security.

Responsibilities

• Manage walk up Tech Bar service.
• Perform hardware installations, upgrades, and maintenance of desktops, laptops, and peripherals.
• Diagnose and resolve hardware-related issues.

Skills

Troubleshooting

Customer Service

Problem Solving

Job description

CGI Crewe-By-Farndon, England, United Kingdom

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Position Description

If it takes seriously complex IT systems to keep your organisational skills challenged, and you’ve never encountered a network you didn’t want to improve, there’s a digital revolution brewing in the UK that could use your talents.

From public service transformation to cutting-edge commercial projects, our work has a wide reach, helping make the everyday easier, for everyone. When you start your CGI story, not only will you be improving people’s lives, you can be sure we’ll do the same for you. And the even better news? Our friendly team will keep you inspired and will support you to do what you do best, better.

CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the ‘World’s Best Employers’ by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

Your future duties and responsibilities

As an EUC Engineer, you will play a crucial role in ensuring the stability and efficiency of our client's desktop computing environment. You will be responsible for maintaining, troubleshooting, and upgrading desktop hardware and peripherals. This role requires a customer-focused mindset, strong technical skills, and the ability to work independently.

Key Responsibilities:

• Manage walk up Tech Bar service
• Perform hardware installations, upgrades, and maintenance of desktops, laptops, and peripherals.
• Diagnose and resolve hardware-related issues, providing prompt and effective technical support to end-users.
• Meeting room and AV support
• Collaborate with the client's IT team to ensure seamless integration of hardware solutions.
• Monitor and manage inventory of desktop hardware components and accessories.
• Stay updated on industry trends and emerging technologies to recommend hardware improvements.
  
  

Required Qualifications To Be Successful In This Role

• Proven experience in desktop hardware support and maintenance.
• Strong knowledge of operating systems, including Windows and macOS.
• Familiarity with virtualization technologies and endpoint security.
• Excellent troubleshooting and problem-solving skills.
• Exceptional customer service and communication abilities.
  
  

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  IT Services and IT Consulting

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