EU Technical Support Manager: Power & Compliance Leader

Aggreko, LLC; Dumbarton; Remote; GBP 85,000 - 110,000; Full time

Benefits offered by this job

Flexible home-based work

Career progression

Training & development

Competitive salary + bonus

Job summary

Aggreko is seeking a Technical Support Manager to lead our Europe-based Technical Support Desk, delivering timely, high‑quality product support across operations and sales communities. You will own the delivery, triage needs, ensure EU compliance (F-Gas, PED, PSSR), support efficient sizing, and promote low‑emission technologies, with AI‑enabled self-service and flexible home‑based working.

This leadership role offers a competitive salary with bonus, ongoing training, and opportunities to shape

Qualifications

Responsibilities

• Own the accurate and timely delivery of technical support.
• Triage, measure, review and act on support needs to enable teams to achieve growth and revenue targets.
• Act as the SME for product compliance, ensuring alignment with EU and local regulations (including F-Gas, PSSR, PED, MPD).
• Drive customer satisfaction by addressing feedback, improving solution sizing and promoting low-emission technologies.

Job description

Aggreko is seeking a Technical Support Manager to lead our Europe-based Technical Support Desk, delivering timely, high‑quality product support across operations and sales communities. You will own the delivery, triage needs, ensure EU compliance (F-Gas, PED, PSSR), support efficient sizing, and promote low‑emission technologies, with AI‑enabled self-service and flexible home‑based working.

This leadership role offers a competitive salary with bonus, ongoing training, and opportunities to shape