EU Freight Operations Manager

Wayfair; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Wayfair recherche un Manager des Opérations de Fret EU pour rejoindre son équipe dynamique à Londres. Ce rôle clé implique de diriger une équipe axée sur l'optimisation des opérations de fret, en négociant des contrats et en améliorant l'efficacité. Le candidat idéal aura une expérience solide dans la logistique, la gestion des fournisseurs et la direction d'équipes performantes, tout en bénéficiant d'un paquet de prestations complet incluant des remises d'employé et soins médicaux.

Benefits

Remise employé de Wayfair

Assurances santé privées

Cotisation pour le sport

Remboursement des frais de scolarité

Pension

25 jours de congés

Qualifications

• Expérience avérée en logistique, fourniture, ou gestion des opérations.
• Capacité à diriger et à développer une équipe de haut niveau.
• Expertise en négociation de contrats et gestion des fournisseurs.

Responsibilities

• Diriger une équipe dédiée aux opérations logistiques et de fourniture.
• Négocier des contrats et améliorer l'efficacité opérationnelle.
• Collaborer avec les équipes techniques pour automatiser les processus.

Skills

Négociation

Gestion d'équipe

Analytique

Gestion des parties prenantes

Résolution de problèmes

Job description

Office Based: London, EC1V 7LQ

Hours of Work: 40hrs per week, Monday to Friday

Benefits include: Wayfair Employee Discount, Private Medical Care, Dental Care, Gym Membership, Tuition Reimbursement, 25 Days starting Holiday (with tenure entitlement) + Bank Holidays, Pension, Cycle to Work scheme amongst others.

We are creating a new, dynamic Freight Operations team and looking for a strong, visionary leader.

This is a sensational opportunity to utilise your leadership and strategic skills to carve a new, innovative approach to global digital logistics solutions with freedom of autonomy, and the backing of a well known brand.

CastleGate Forwarding (CGF) is an exciting, fast-growing digital freight forwarder within Wayfair, moving containers globally to Wayfair’s shelves and beyond. As the 7th largest home importer in the US, we offer a full suite of shipping services—including Asia consolidation, ocean freight, haulage, customs brokerage, and cargo insurance—providing Wayfair suppliers with competitive and efficient logistics solutions. Our proprietary end-to-end logistics network enhances speed, quality, and cost efficiency.

As the EU Freight Operations Manager you will have a varied role, leading a team responsible for optimising inbound freight operations and procurement execution. You will oversee carrier relationships, negotiate contracts, improve operational efficiencies, and drive cost savings while ensuring high service levels.

What you will do:

Lead a team of dedicated logistics and procurement professionals, whilst owning the operational and financial performance for end to end EU Logistics. With an approach embedded in ensuring improved efficiencies, costs and exemplary service, you will develop strategies and initiatives to drive operational success.

Oversee & Partner with Procurement on the end to end procurement process, defining and executing carrier strategies and developing long-term trusted relationships with a focus on staying ahead of market trends, driving continuous improvements and innovative logistics solutions for inbound freight.

Collaborate with our Technology and Business Intelligence teams you’ll leverage data, automate processes and utilise robust reporting tools to allow you to standardise processes, streamline workflows, and where necessary make quick changes to ensure that we retain our competitive position.

What you’ll need:

• Demonstrable experience in logistics, supply chain, procurement, or operations management, with a track record of driving results.
• Experience managing, developing and coaching a high performing team.
• Strong negotiation and vendor management skills, with expertise in contract negotiations and rate benchmarking.
• Proven analytical and data-driven skills, with the ability to translate insights into actionable strategies (SQL/GBQ knowledge is a plus).
• Excellent problem-solving and decision-making skills, with a structured approach to tackling operational challenges.
• Strong communication and stakeholder management skills, with experience leading cross-functional initiatives.
• Experience working effectively with a global team
• Knowledge of freight forwarding, drayage, or ocean carrier management is a significant advantage for this role.

If this sounds like a perfect fit for your skill set, and you thrive on shaping a division to your vision please apply now.

# Disclaimer: Wayfair uses multiple job titles for advertising optimisation purposes however your internal title may differ from that on the advert.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us [e-mail].