ETRM Application Support Analyst

VirtueTech Recruitment Group; Greater London; Híbrido; GBP 90.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus

Central London office (3 days/wk)

Descripción de la vacante

VirtueTech Recruitment Group is seeking a Production Support Analyst to provide technical and operational support for critical Energy Trading & Risk Management platforms used by Front Office trading teams. You will act as a key contact for traders, operations, and technology, ensuring stability, performance, and availability while investigating incidents and resolving complex issues.

The role covers end-to-end trade lifecycle across physical and financial energy markets, including power, gas,

Formación

• ECON must-have: experience supporting ETRM/CTRM in energy or commodity trading environments.
• Understanding of front office trading workflows: trade capture, risk, scheduling, settlements.
• Exposure to physical and financial energy commodities (power, gas, LNG, oil, derivatives).
• Technical proficiency across Windows, Linux/Unix, SQL/Oracle and application infrastructure.

Responsabilidades

• Provide technical and operational production support for trading platforms.
• Investigate incidents, troubleshoot complex issues, and manage outages.
• Coordinate with traders, operations, risk, and technology teams to ensure stability.

Conocimientos

ETRM/CTRM support

Front Office workflows

Energy/commodity trading

Windows/Linux/Unix

SQL/Oracle administration

Incident management

Herramientas

Windows servers

Linux/Unix

SQL databases

Descripción del empleo

The Production Support Analyst role is centred on providing technical and operational support for critical Energy Trading & Risk Managementplatforms used by Front Office trading teams. This position will act as a key point of contact for traders, operations, and technology stakeholders, ensuring the stability, performance, and availability of trading applications. A significant part of the role involves investigating incidents, troubleshooting complex trading system issues, managing outages, and supporting business-critical processes across the energy trading lifecycle.

Strong ETRM experience is considered essential, with preference given to candidates who have supported platforms such as Endur, Allegro, Aspect, RightAngle, TriplePoint, Openlink, CTRM/ETRM solutions, or similar commodity trading systems. The client is looking for someone that covers the end-to-end trade lifecycle across physical and financial energy markets, including power, gas, LNG, oil, and derivatives trading.

The ideal candidate will have hands-on experience supporting trading applications, market connectivity, and production environments, with the ability to investigate and resolve critical issues while working closely with traders, risk teams, operations, and technology stakeholders.

• Strong ETRM/CTRM support experience within energy or commodity trading environments.
• Understanding of Front Office trading workflows, including trade capture, risk, scheduling, and settlements.
• Experience supporting physical and financial commodities such as power, gas, LNG, oil, and energy derivatives.
• Technical expertise across Windows, Linux/Unix, SQL, Oracle, and application infrastructure.
• Proven production support, incident management, troubleshooting, and root cause analysis experience.
• Previous exposure to regulated trading or commodity market environments.

Salary and benefits:

• Up to £100,000 + Bonus + Benefits
• Three days a week in office, based in Central London