ETRM Production Support Specialist – Hybrid, London

VirtueTech Recruitment Group; Greater London; Hybrid; GBP 90,000 - 110,000; Full time

Benefits offered by this job

Bonus

Central London office (3 days/wk)

Job summary

VirtueTech Recruitment Group is seeking a Production Support Analyst to provide technical and operational support for critical Energy Trading & Risk Management platforms used by Front Office trading teams. You will act as a key contact for traders, operations, and technology, ensuring stability, performance, and availability while investigating incidents and resolving complex issues.

The role covers end-to-end trade lifecycle across physical and financial energy markets, including power, gas,

Qualifications

• ECON must-have: experience supporting ETRM/CTRM in energy or commodity trading environments.
• Understanding of front office trading workflows: trade capture, risk, scheduling, settlements.
• Exposure to physical and financial energy commodities (power, gas, LNG, oil, derivatives).
• Technical proficiency across Windows, Linux/Unix, SQL/Oracle and application infrastructure.

Responsibilities

• Provide technical and operational production support for trading platforms.
• Investigate incidents, troubleshoot complex issues, and manage outages.
• Coordinate with traders, operations, risk, and technology teams to ensure stability.

Skills

ETRM/CTRM support

Front Office workflows

Energy/commodity trading

Windows/Linux/Unix

SQL/Oracle administration

Incident management

Tools

Windows servers

Linux/Unix

SQL databases

Job description

VirtueTech Recruitment Group is seeking a Production Support Analyst to provide technical and operational support for critical Energy Trading & Risk Management platforms used by Front Office trading teams. You will act as a key contact for traders, operations, and technology, ensuring stability, performance, and availability while investigating incidents and resolving complex issues.

The role covers end-to-end trade lifecycle across physical and financial energy markets, including power, gas,