Etail Coordinator

LVMH Group; Chelmsford; Hybrid; GBP 30,000 - 42,000; Full time

Job summary

Benefit Cosmetics is seeking an Etail Coordinator in the UK to work with the Etail Manager and National Accounts Controller, driving online strategy for three Pure Player accounts (ASOS, Debenhams, Very). You’ll craft joint plans, manage calendars, and secure marketing coverage for launches to grow brand awareness and market share.

You’ll own account relationships, forecast wholesale performance, and collaborate across Buying, Merchandising, Marketing and PR to maximise digital impact.

Qualifications

• 4+ years in results-driven E-Commerce environment.
• Strong commercial drive with proven track record of delivering targets.
• Knowledge and understanding of the E-Retail landscape.
• Strong numerical and analytical skills.
• Team player with effective interpersonal and communication skills.
• Understanding of / passion for the beauty industry preferred.

Responsibilities

• Ownership for three wholesale online accounts (ASOS, Debenhams, Very) and manage related business plans.
• Lead commercial negotiations and forecast wholesale performance to meet targets.
• Develop Joint Business Plans aligned with category trends and brand vision.
• Organise strategy sessions to present calendars to stakeholders.
• Collaborate with internal teams to secure marketing coverage for launches.
• Execute digital marketing strategies to maximise ROI.
• Coordinate with merchandising to ensure accurate pricing and product details.
• Monitor account sites for merchandising and content optimization.
• Liaise with operations to ensure stock availability and replenishment.
• Analyse data to uncover opportunities and drive growth.

Skills

E-commerce

Analytical skills

Numerical skills

Team player

Beauty industry knowledge

Job description

Calling all rule-breakers, innovators & fun-loving self-starters! Are you smart, sassy & scrappy? Do you love to laugh out loud? You’re just what we’re lookin’ for, Gorgeous! We’re Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we’re in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe laughter is the best cosmetic, because when we’re laughing & having fun, that’s when we’re our most beautiful. We're known to work smart & laugh hard. Sound like you? You’ve come to the right place!

The Etail Coordinator will work closely with the Etail Manager and National Accounts Controller to help execute & deliver the online strategy. They will have ownership of three Pure Player online accounts, managing the account relationships for ASOS, Debenhams, Very. Involving building joint business plans, managing commercial calendars, securing marketing coverage for new product launches and core product ranges, with the aim to increase brand awareness, drive retail growth, and grow market share. They will be responsible for each account’s wholesale targets and own relationships with merchandisers to secure core replenishment and new product orders. They will foster positive cross-functional relationships – managing external and internal stakeholder relationships across in Buying, Merchandising, Marketing & PR etc.

Job responsibilities

• Ownership for three wholesale accounts, responsibilities include leading commercial negotiations, managing retail forecasting and tracking wholesale performance to meet financial targets
• Developing tailored and strategic Joint Business Plans aligned with category trends and brand vision to achieve short and long-term retail growth targets
• Organising regular strategy sessions to present commercial & marketing calendar plans to internal and external stakeholders
• Working with internal marketing teams to secure high-impact retail exposure
• Execute digital marketing strategies to maximise return on investment
• Working closely with Operations and Marketing teams to ensure accuracy in pricing and product details across all accounts
• Liaise with Operations team to ensure sufficient stock holding across accounts
• Continuously monitor account’s websites, conducting merchandising and content crawls to optimise brand visibility
• Fostering positive relationships with internal and external stakeholders
• Track and analyse data to uncover strategic opportunities and drive innovation, outlining future strategy based on results
• Analyse the performance of samples to inform future plans

Profile

• 4+ years’ experience in results-driven E-Commerce environment
• Strong commercial drive with a proven track record of delivering ambitious targets
• Knowledge and understanding of the E-Retail landscape
• Strong numerical and analytical skills
• Team player with effective interpersonal and communication skills
• Understanding of / passion for, the beauty industry preferred

Benefit Cosmetics was founded in 1976 by twins Jean & Jane Ford in San Francisco in a quest to shake up the status quo and redefine beauty as whatever makes you feel good.

Since then, Benefit has served up innovative, uncomplicated beauty products & services...always with a fun, creative twist. Our iconic product packaging, whimsical names, and the irreverent spirit behind everything we do are an invitation to embrace the joy in beauty.

As the first brand to bring brow waxing out of the backroom and into the window of our boutiques, we made brows our obsession and eventually became the #1 brow brand worldwide*.

The relentlessly innovative, never-say-never spirit of our founders is why today, Benefit has reached prestige powerhouse status, operating in 50+ countries with 3,200+ locations worldwide and growing. So, whether you want a beauty solution you can trust or just need a good laugh, Benefit has your brows AND your back.

*Based on estimated total global prestige brow product retail sales January – December 2023