Esthetician

Lisa Franklin London; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is on the lookout for a passionate Skin Specialist to join their luxury skincare brand. In this exciting role, you will perform advanced skin treatments, educate clients on personalized skincare routines, and drive retail sales through expert recommendations. You will play a key role in enhancing client experiences while maintaining the highest standards of service. If you are dedicated to skincare and have a flair for upselling, this is your chance to thrive in a dynamic environment where your expertise will shine and make a real difference in clients' lives.

Qualifications

• Qualified to at least Level 4 with 2+ years of relevant experience.
• Strong expertise in advanced skin treatments and upselling.

Responsibilities

• Perform expert-led skin treatments and consultations.
• Educate clients on skincare routines and upsell products.
• Maintain luxury standards and collaborate with the team.

Skills

Advanced skin treatments

Client communication

Upselling skills

Personalized skincare education

Education

Level 4 qualification as an aesthetic practitioner

Job description

2 days ago Be among the first 25 applicants

Direct message the job poster from Lisa Franklin London

CEO & Founder of a multi award-winning luxury skincare brand. Advocate for healthy ageing. Pioneer of sustainable luxury.

Role Overview

We are seeking a highly skilled Skin Specialist. The ideal candidate will be qualified to at least Level 4 as an aesthetic practitioner or senior therapist, passionate about skincare, results-focused, and dedicated to providing an exceptional patient/client experience. You will play a crucial role in performing expert-led treatments, educating patients/clients on skincare routines, and driving retail sales through personalised recommendations.

Key Responsibilities

1. Treatment & Client Care

• Perform all Lisa Franklin treatment protocols with precision and expertise, ensuring exceptional standards in every client session.
• Deliver advanced skin treatments (such as radiofrequency, microneedling, IPL and laser-based modalities) in line with clinic protocols.
• Conduct in-depth skin consultations, tailoring treatment plans to meet individual needs and achieving visible, long-term transformations.
• Maintain meticulous client records, tracking treatment progress and homecare to ensure optimal results.
• Provide aftercare guidance, educating clients on best practices to enhance their skincare results.

Retail & Upselling

• Actively recommend and upsell skincare products based on patient/clients’ concerns and treatment plans.
• Confidently educate patients/clients on the benefits of the Lisa Franklin product range, demonstrating expert knowledge of ingredients and their efficacy.
• Identify opportunities to introduce new treatments or add-on services to enhance the client experience.

Clinic Operations & Professionalism

• Maintain a pristine, luxury-standard treatment environment.
• Collaborate with the Front of House team to optimise scheduling, follow-ups, and rebooking strategies.
• Work closely with senior management to meet sales targets and Key Performance Indicators (KPIs).

Requirements

1. Industry qualified to at least Level 4 with a minimum of two years of relevant experience.
2. Strong expertise in advanced treatments.
3. Confident in upselling skincare products and treatment plans to drive both patient/client results and clinic performance.
4. Impeccable communication and interpersonal skills, with a luxury service mindset.
5. A passion for continuous learning, staying up to date with the latest advancements and industry innovations.
6. Professional, polished, and well-presented at all times, embodying the Lisa Franklin brand values.

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Health, Wellness & Fitness